Are you having issues? Select the issue you are having below and provide feedback to Messenger Kids.
- Glitches
- Thumbs up issue
- Bunny bridge game issue
- No shop to use points earned in games
- Too much responsibility or none at all given to kids
When I try to approve an adult to talk to my child on messenger kids it says “ An error occurred. Please try again later” please help me fix this
“ The operation couldn’t be completed. bad URL
Won't let me create a kids acc
Won't let me create a kids acc
I want to accept an invite to my grandchilds messenger. When I try to click and connect to send a accept request to my daughter in law then click send I get a message "we are having trouble unable to send please try again". This has happened 15 times at least
It won't send my texts through
My daughter tries to call out on messenger kids and the person on the receiving end cannot see her, it just has a continuous loading thing
My daughter and her friend can't see each other on video call. They can only hear each other and see themselves. We've tried with other friends and family, nothing. We made sure the video is selected on and have deleted and reinstalled the app. Still not working. This is day 2 now.
My daughter's and my sons video will not display to other person only voice. I tried on my phone using my son's account to do video with my daughter. The same thing happened on both of our ends. Could not see each other just ourselves. Video is selected on so its not that. What is happening and how do I fix it? Thanks
I was playing roblox with my friend and we were talking on messenger kids and about 20 seconds it hangs up
Every time my daughter tries to call someone it says call dropped she gets to see the other person sometimes for maybe 2 seconds and then it drops. No sound comes through either
Every time my daughter tries to call someone it says call dropped she gets to see the other person sometimes for maybe 2 seconds and then it drops. No sound comes through either
I am trying to add an account for one of my children and it keeps telling me "something went wrong"
The games not working
It's typing in random letters when my kid texts
Everytime my kid tries to play a game or feature that tells her to tap it doesn't respond to any taps. There are no issues with her touch screen outside of the app. She was able to play games on her old tablet but not her new one.
Another grandparent here who can't play a game with grandchildren. I tap the screen where indicated but it doesn't do anything like it used to. I can choose games to play, but it just sits there prompting me to tap the screen, but when I do, nothing happens. It works on my grandchild's end. It doesn't matter who called who. They are using an iPad, I'm using an Android...but that was never a problem before. May have started happening with Messenger Kid app update? Is there a solution to this? If so, where can I find it? I've tried force-stopping the app and restarting my phone. Tried uninstalling and reinstalling the app. Permissions have been given for use of phone, access to media, video, etc.
When I try to go on messenger kids i can't when i go on tabs i can't or reload it is not leting me
I have created kids messenger for my oldest two who I have since upgraded and deleted. I am trying to create one for my youngest now and it keeps saying error please try again later.
My friends daughter and my daughter have been messaging and video chatting everyday for about a month. All of a sudden my friends daughter can’t send a message to my daughter or video chat with her. However, my daughter can send messages and video chat with her friend and her friend receives them all. Is something wrong on her friends end that won’t allow her messages send?
When I try to touch the screen while playing a game on messenger kids, I tap where the finger points me to and tap like I used to, but it has stopped allowing me to choose anything to play. It just sits there promoting me to tap the screen, but when I do, nothing happens, even though it's working on my granddaughter's screen.
Games not working. Touch screen not regeristering during game mode.
So when I go to my video thing where it SHOULD say video and camera there, it doesn’t have that. Idk what to do
Everytime my kid tries to play a game or feature that tells her to tap it doesn't respond to any taps. There are no issues with her touch screen outside of the app.
Every time I try and create an account for my child it say "something went workng"
Every time I try to create a account for my kid it keeps say “Something went wrong please try again”. How do I fix it?
Whenever I call anybody the app freezes! A message pops up saying, "Messenger Kids, isn't working.". Then I have to close out the app, just for same thing to happen again!
My messenger kids is frozen and it won’t work
Error when approving
Every time I send a video it always seems to stretch really long is it a problem from the app or a problem with my device I’m confused.
Complete guide to troubleshoot Messenger Kids app on iOS and Android devices. Solve all Messenger Kids app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Facebook, Inc., developers of Messenger Kids.
Parents can manage their kids' contact list, and monitor messages on the Messenger Kids app. Messenger Kids — Made for Kids. Controlled by Parents. When kids block contacts, parents are notified. Stickers, GIFs, emojis, and drawing tools give kids more ways to express themselves. We’re always working to improve Messenger Kids. Kid-friendly filters, reactions, and sound effects make video chats with friends and family even better. Parents can set usage limits when it’s bedtime, and there are no in app-purchases or ads. If you’d like to share any feedback with us or for more information, visit this app. com.