Drivemate app not working? crashes or has problems?

Drivemate Status

Last Updated on 2022-08-03 by Drivemate Co., Ltd.

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Common Drivemate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Drivemate app on iOS and Android devices. Solve all Drivemate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Drivemate iPhone Issues and Solutions

Drivemate iOS app crashes, not working, errors
Drivemate iOS app network issues
Drivemate on iOS has black/white screen

Drivemate Android App Issues and Solutions

Drivemate has errors/crashing/not working
Drivemate server network connectivity issues
Drivemate has black screen

Drivemate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Drivemate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Drivemate app crashes or not working on Iphone (iOS):

Close and restart the Drivemate app on iPhone
Update Drivemate app to the Latest Version for iOS
Uninstall and reinstall Drivemate iPhone app
Update your iPhone to the latest iOS version

Fix Drivemate on iPhone unable to connect to server/internet connection issues::

To resolve Drivemate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Drivemate black/white screen (blank screen) on iPhone:

Follow the Drivemate iOS app troubleshooting guide Here →

Drivemate Android App Issues and Solutions

Fix Drivemate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Drivemate app issues:

Force Stop the Drivemate App
1. On android, goto "Settings" » click Drivemate app. » click "Force Stop".

Update Drivemate to the latest version on PlayStore

Clear Drivemate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Drivemate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Drivemate.

Fix Drivemate unable to contact server/ Drivemate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Drivemate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Drivemate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Drivemate on android.

Solve Drivemate black/white screens issue on Android:

Follow the Drivemate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Drivemate Co., Ltd., developers of Drivemate.

About this app

this app is a car rental marketplace where travelers can rent any cars they want throughout over 35 cities in Thailand with more than 150 models available. - After the trip, you can rate the car owner and provide feedback to help us improve the this app experience. If you need a car with driver for your business or holidays-this app Trip is the only answer. Wide ranges of car to be chosen from Toyota, Mercedes Benz or even a Tesla! Choose from 7,000 cars all over Thailand.