Toloka Status

Last Updated on 2024-12-23 by Yandex LLC

I have a problem with Toloka

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⚠️ Most reported problems ⚠️

50.0%

Crashes

14.3%

Not working

14.3%

Something else

14.3%

24 hour clock ⏰

- Cheap or unpaid test and training tasks

- Rejected tasks after completion

- No tasks received after four days

Winslet Achieng 2023-07-18

I have followed all the registration process but I can't login to start earning it keeps on telling me to update my email address and my number

Esther 2022-12-02

The toloka app os not opening for days now

Showing 1-2 of 2 reported issues:

Common Toloka Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Toloka network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Toloka App
1. On android, goto Settings » Toloka » click [Force Stop]

Clear Toloka App Cache and Data:
1. On android, goto Settings » Apps » Toloka » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Toloka.

On android, goto Settings » Apps or Manage Apps tab.
Click Toloka » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Toloka » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Toloka