Contact PocketRx Support
Company Name: Digital Pharmacist Inc.
About: Digital Pharmacist is a rapidly growing digital health company that powers the digital,
communication and adherence solutions.
Headquarters: Austin, Texas, United States.
PocketRx Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with PocketRx - Refill Medications. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PocketRx - Refill Medications. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Digital Pharmacist Inc.
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Get Pricing Info for Digital PharmacistContact Digital Pharmacist! Or Contact Support
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Read 5 Customer Service Reviews 😭😔💔
app not working. Even though I receive a confirmation email, the request does not make it to the drugstore.
I can not get into my app. I’ve changed the password every time it tells me wrong password when i know it’s the right password then it tells me my account already exists but won’t let me sign in
Preferred location
by Ev@k
I find the app helpful with getting refills. However I have a preferred location in settings that is never applied to my refill request. The refill request has a drop down menu with another location for the pharmacy that I use. The app always sends my request to that location instead of using my preferred location. I usually have to resend my request to my preferred location because I didn’t select my preferred location in the drop down menu. Why offer a preferred location option when it isn’t applied to my refill request. Also, initially, I found the app was not easy to set up. This app needs work done it and could be better.
Update: The location issue still hasn’t been addressed.
Awful app!
by Rachel4338
This app is awful! First off, it takes too long for the app to load. Even on wifi with other phone apps working perfectly, this app takes forever to load. Lots of times when it does load, the patients aren’t listed. I added mine 4 times because I thought the app was losing the info. Then one day I see 4 patients listed with the same name. Crazy.
I finally just called the pharmacy to get my prescriptions filled after waiting 2 days for new prescriptions to be added on the app. It’s been 3 days, prescriptions have been filled, and they’re still not showing up on this stupid app.
I’m sure pharmacies pay a good bit of money to use this app. FIX IT OR GIVE THEM THEIR MONEY BACK!!!
Frustrating
by 1997 Mom
I like to use the app for convience because I live 30 minutes away. Easy to setup and submit. Can do any time of day! I’ve given more than enough time to fulfill, half a day to two days before picking up. So far, the 3 times I’ve used it, I’ve had to wait at the pharmacy because it’s not filled. My daughter included has had the same issues. The reason I use the app is so I don’t have to call it in and/or check on it. Maybe that’s not how it’s to work? Would be nice to have some type of notification that it’s in process and ready. I still don’t understand the email sent. Why? So far it’s pointless. Now all the nicknames are taken. Really??
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- Pulling issues faced by users like you is a good way to draw attention of PocketRx - Refill Medications to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a PocketRx - Refill Medications customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PocketRx - Refill Medications.
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