SmartRent app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
23.8%

Login
23.8%

Not working
23.8%

Crashes
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SmartRent Problems 😠👌🔥

- App does not connect to Bluetooth for automatic door unlocking

- Some menus with adjustable slide bars do not display properly on mobile

- Desync between devices and app, leading to unintended changes

- Thermostat turns off/on randomly and app does not respond to function changes

- Z-Wave technology is unreliable

- App displays inaccurate temperature and door lock status

- Front door device may die and require a 9 volt battery to fix

- App shows previous thermostat state at random, leading to confusion and potential high electric bills

- App has connectivity issues with thermostat, leading to inaccurate status updates

- Front door lock may not lock properly despite app indicating it is locked.

  2 Reported Issues: 😵🆘🛟🚨📢

Lesley J Clark
2024-11-28

on my wall unit it just says error code. and my phone wont change any temperature or features

Jennifer Krafchick
2023-10-21

My dashboard upon opening the app is just a black blank screen. I have to go to smarthome to view anything.

Showing 1-2 of 2

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Common SmartRent Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smartrent.com, LLC, developers of SmartRent.


Verified email ✔✔

E-Mail: support@smartrent.com

Website: 🌍 Visit SmartRent Website

Privacy Policy: http://www.smartrent.com/privacy

Developer: SmartRent


81.82% Contact Match

Developer: mateco SRL

E-Mail: mobile.industrialaccess@gmail.com

Website: 🌍 Visit MySmartRent Website



About this app

The this app App, designed with your experience in mind, puts comfort, control, and convenience in the palm of your hand.  With custom controls, settings and more, it makes “there’s no place like home” ring even truer.  Download the this app App and start customizing your smart home!