hiviewXview app not working? crashes or has problems?

hiviewXview Status

hiviewXview is a specially developed monitoring surveillance software for
Hi-view cctv products. It’s support cloud technology, easy login by the
device's serial number (QR Scan).

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Common hiviewXview Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot hiviewXview app on iOS and Android devices. Solve all hiviewXview app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

hiviewXview iPhone Issues and Solutions

hiviewXview iOS app crashes, not working, errors
hiviewXview iOS app network issues
hiviewXview on iOS has black/white screen

hiviewXview Android App Issues and Solutions

hiviewXview has errors/crashing/not working
hiviewXview server network connectivity issues
hiviewXview has black screen

hiviewXview iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever hiviewXview app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix hiviewXview app crashes or not working on Iphone (iOS):

Close and restart the hiviewXview app on iPhone
Update hiviewXview app to the Latest Version for iOS
Uninstall and reinstall hiviewXview iPhone app
Update your iPhone to the latest iOS version

Fix hiviewXview on iPhone unable to connect to server/internet connection issues::

To resolve hiviewXview network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix hiviewXview black/white screen (blank screen) on iPhone:

Follow the hiviewXview iOS app troubleshooting guide Here →

hiviewXview Android App Issues and Solutions

Fix hiviewXview not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent hiviewXview app issues:

Force Stop the hiviewXview App
1. On android, goto "Settings" » click hiviewXview app. » click "Force Stop".

Update hiviewXview to the latest version on PlayStore

Clear hiviewXview App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "hiviewXview app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch hiviewXview.

Fix hiviewXview unable to contact server/ hiviewXview internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click hiviewXview » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got hiviewXview » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch hiviewXview on android.

Solve hiviewXview black/white screens issue on Android:

Follow the hiviewXview android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chatchavan Jaichobchusakun, developers of hiviewXview.

100% Contact Match

Developer: Azking co., Ltd.

E-Mail: [email protected]

Website: Visit hiviewXview Website

66.67% Contact Match

Developer: Azking co., Ltd.

E-Mail: [email protected]

Website: Visit Azking co., Ltd. Website

About this app

It’s support cloud technology, easy login by the device's serial number (QR Scan). Customers can view real time video streaming, playback and more functions. this app is a specially developed monitoring surveillance software for Hi-view cctv products.