LotusLanternX app not working? crashes or has problems?

LotusLanternX Status
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56 User reports:
App has problems
 User reports 56

⚠️ Most reported problems ⚠️
Connection
55.6%

Not working
27.0%

Something else
11.1%

Crashes
3.2%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
O
Omri:

Why does it say that i am not connected to the device

View
solution
S
Silverback:

Lights connect and can be controlled first time. After that they show but won't connect to app.

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solution
I
Iso:

The led not being detected

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solution

📋 7 Reported Issues:

G
Grandma Anna 2024-09-27

No instructions on install or use. only info is how to download app. won't come on. No support phone or website found.

E
Erich Sulzer 2024-03-02

lotus lantern app on iphone 14 pro can't find devices.

D
Darcy Goss 2024-01-09

i got these lights christmas and they worked fine in the beginning now they don’t. they won’t connect to my phone but the lights show up on the app. the controller that came with the lights doesn’t work at all. my lights simply won’t turn on

P
Prince 2023-07-27

While loading music, it is getting crashed. Help me to solve this. Led is working fine. I couldn't able to play muscic

⚠️ Troubleshoot | Report Issue ⚠️
N
Nandan 2022-09-17

The application exits when I select music to play. However, all of the other functions are operating without a hitch. The Samsung Note9 is my mobile device. This issue is exclusive to this particular phone. It appears to be working from other phones. What may possibly be the cause?

P
Peter 2022-07-10

how can i delete a group

M
Mike Harker 2022-06-06

Can not get lights to come on checked power at wire end where it plugs in to control box. That’s it lights do not come on with music or without music

Showing 1-7 of 7 reported issues:

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Common LotusLanternX Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. LotusLanternX iPhone Issues and Solutions

  2. LotusLanternX Android App Issues and Solutions


  Contact Support


84.62% Contact Match

Developer: fstart

E-Mail: support@newwavex.com.cn

Website: 🌍 Visit Lotus Lantern Website

61.54% Contact Match

Developer: fstart

E-Mail: support@newwavex.com.cn

Website: 🌍 Visit LotusLamp X Website

84.62% Contact Match

Developer: fstart

E-Mail: support@newwavex.com.cn

Website: 🌍 Visit Lotus Lantern Website




‼️ Outages Happening Right Now

  • Apr 13, 2025, 05:42 PM

    a user from Höxter, Germany reported problems with LotusLanternX : Login

  • Apr 09, 2025, 04:53 PM

    a user from Vence, France reported problems with LotusLanternX : Not working

  • Mar 20, 2025, 02:27 AM

    a user from The Villages, United States reported problems with LotusLanternX : Not working

  • Feb 19, 2025, 01:25 AM

    a user from Roy, United States reported problems with LotusLanternX : Connection

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