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Company Name:

About: ETK Automations is a company that designs and develops electrical smart automation systems for
buildings.

Headquarters: Naters, Valais, Switzerland.



LotusLanternX Customer Service 👿🤬😡😠💢😤

LotusLanternX Contact Information

Listed below are our top recommendations on how to get in contact with LotusLanternX. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LotusLanternX. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



84.62% Contact Match

Developer: fstart

E-Mail: support@newwavex.com.cn

Website: 🌍 Visit Lotus Lantern Website

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Developer: fstart

E-Mail: support@newwavex.com.cn

Website: 🌍 Visit LotusLamp X Website

84.62% Contact Match

Developer: fstart

E-Mail: support@newwavex.com.cn

Website: 🌍 Visit Lotus Lantern Website

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Need help using ETK Automations? Try their Help Center now!
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Read 5 Customer Service Reviews 😭😔💔

2.6 out of 5
Kalaya Funches
2021-04-08

I brought some led lights for my room and it’s stuck one one color , and that’s color is blue . I tried everything to fix them but it’s not working am very disappointed!

Kurt
2021-01-22

Lights dont play to music just flash a shitty combination

APP STOPPED WORKING

2022-04-28

by Farashupti

I love the lights but this review is just for the app. The lights work perfectly fine. However. The app only worked for two days and somehow the Bluetooth got disconnected and now it won’t reconnect. I deleted the app and I kept the box. So I scanned the app again and downloaded again many times but nothing seemed to work. I’m very disappointed because the remote is very limited and I preferred using the app. I liked mixing colors which you can’t do with the remote at all. For instance, I liked putting it to hot pink a lot and the app had more options. Even the dimmer option and the fast and slow on the remote is very limited unlike the app. The Bluetooth connection is so bad . Once it disconnected by itself it won’t connect anymore. I literally just wasted my money for this when I should’ve gotten the ones without the Bluetooth and you can straight off mix colors in the remote. :(

DO NOT BUY!! HORRIBLE!!!

2022-05-05

by Disappointed&disgusted

These lights are awesome and beautiful!! It’s just so unfortunate you don’t know the app that you’ll have to deal with until the lights are already installed. The app connected initially and I enjoyed the color of my choosing for a wonderful whole two hours. After that two hour period of owning these lights the app completely and utterly stopped working. I can do whatever I want on the app and it does absolutely nothing whatsoever. I click any color, any brightness, and nothing happens whatsoever. Thank GOD the remote still works. I’m so disappointed there is absolutely nothing to do, no customer support, but to sit and think about how I wasted my money on these lights because people could not program an app that can operate properly. Extremely disappointing and frustrating. (App Store forced me to select one star however if possible I would rate this in the negatives.)

head somewhere else

2022-05-12

by Danyakhreshi

The quality of the lights are fine. But this review is about the app itself. It worked really well when i first got it and it was super exciting, now the app stopped connecting completely. Everything few days randomly over the past 4 months or so the app just wouldn’t work at all, it wouldn’t change the light no matter what color I picked. Other times the app only worked and the remote didn’t! When it’s good it’s great but it so frequently turned bad that I don’t recommend. There’s no one I can contact there’s nothing I can do which is so incredibly frustrating. Yesterday my sister got the same lights for her room and now mine won’t connect at all! my app keeps recognizing her room and it still doesn’t connect to either of our lights! This is so frustrating and you really should buy something else.


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