Are you having issues? Select the issue you are having below and provide feedback to LotusLanternX.
- App only worked for two days and somehow the Bluetooth got disconnected and now it won’t reconnect
- App connected initially but stopped working after two hours of owning the lights
- Does nothing whatsoever when trying to do anything on the app
Why does it say that i am not connected to the device
Lights connect and can be controlled first time. After that they show but won't connect to app.
The led not being detected
No instructions on install or use. only info is how to download app. won't come on. No support phone or website found.
lotus lantern app on iphone 14 pro can't find devices.
i got these lights christmas and they worked fine in the beginning now they don’t. they won’t connect to my phone but the lights show up on the app. the controller that came with the lights doesn’t work at all. my lights simply won’t turn on
While loading music, it is getting crashed. Help me to solve this. Led is working fine. I couldn't able to play muscic
The application exits when I select music to play. However, all of the other functions are operating without a hitch. The Samsung Note9 is my mobile device. This issue is exclusive to this particular phone. It appears to be working from other phones. What may possibly be the cause?
how can i delete a group
Can not get lights to come on checked power at wire end where it plugs in to control box. That’s it lights do not come on with music or without music
84.62% Contact Match
Developer: fstart
E-Mail: support@newwavex.com.cn
Website: 🌍 Visit Lotus Lantern Website
61.54% Contact Match
Developer: fstart
E-Mail: support@newwavex.com.cn
Website: 🌍 Visit LotusLamp X Website
84.62% Contact Match
Developer: fstart
E-Mail: support@newwavex.com.cn
Website: 🌍 Visit Lotus Lantern Website