IKEA Place app not working? crashes or has problems?

IKEA Place Status

Last Updated on 2023-02-15 by Inter IKEA Systems B.V.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of IKEA Place Problems 😠👌🔥

- Half of the inventory isn’t present in the app

- Unnecessary animations that confuse the user

- Hidden buttons/clicks/gestures not explained

Have a Problem with IKEA Place? Report Issue

Common IKEA Place Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IKEA Place app on iOS and Android devices. Solve all IKEA Place app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IKEA Place iPhone Issues and Solutions

IKEA Place iOS app crashes, not working, errors
IKEA Place iOS app network issues
IKEA Place on iOS has black/white screen

IKEA Place Android App Issues and Solutions

IKEA Place has errors/crashing/not working
IKEA Place server network connectivity issues
IKEA Place has black screen

IKEA Place iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IKEA Place app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IKEA Place app crashes or not working on Iphone (iOS):

Close and restart the IKEA Place app on iPhone
Update IKEA Place app to the Latest Version for iOS
Uninstall and reinstall IKEA Place iPhone app
Update your iPhone to the latest iOS version

Fix IKEA Place on iPhone unable to connect to server/internet connection issues::

To resolve IKEA Place network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IKEA Place black/white screen (blank screen) on iPhone:

Follow the IKEA Place iOS app troubleshooting guide Here →

IKEA Place Android App Issues and Solutions

Fix IKEA Place not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IKEA Place app issues:

Force Stop the IKEA Place App
1. On android, goto "Settings" » click IKEA Place app. » click "Force Stop".

Update IKEA Place to the latest version on PlayStore

Clear IKEA Place App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IKEA Place app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IKEA Place.

Fix IKEA Place unable to contact server/ IKEA Place internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IKEA Place » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IKEA Place » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IKEA Place on android.

Solve IKEA Place black/white screens issue on Android:

Follow the IKEA Place android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Inter IKEA Systems B.V., developers of IKEA Place.

Verified email ✔✔

E-Mail: ikeaandroidapp@ikea.com

Website: 🌍 Visit IKEA Website

Privacy Policy: https://www.ikea.com/gb/en/customer-service/privacy-policy/

Developer: Inter IKEA Systems B.V

About this app

IKEA Place lets you virtually place true-to-scale 3D models in your very own space. IKEA Place has new and exciting ways to enjoy IKEA. Combining the latest AR technology and IKEA’s smart home solutions you can experience IKEA like never before. Furnish a whole room in just one tap or find the perfect product by searching with your camera. Get inspired through camera first experiences and our specially curated collections. With continual product highlights and groups there is always something new to try at home. Plus with more coming soon - keep checking IKEA Place to see what you can place next.