Contact IKEA Place

Contact IKEA Place Support


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About: Spark ideas to create a better life at home. IKEA Place lets you virtually
place true-to-scale 3D models in your very own space.



IKEA Place Customer Service 👿🤬😡😠💢😤

IKEA Place Contact Information

Listed below are our top recommendations on how to get in contact with IKEA Place. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IKEA Place. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 3 Customer Service Reviews 😭😔💔

4.6 out of 5

Needs A LOT of help

2022-05-03

by AstroCow

- Half of the inventory isn’t present in the app. Take for instance a very popular IKEA item “LACK wall shelf”. Type it in, search, no results found. Unreal.
- Completely unnecessary animations that confuse the user. Further, “X” icons mean close, why are they using it as “go” on some areas of the app? Again, confusing the user.
- A search feature which, and this is unbelievable, doesn’t include search by article/model number. That’s just lazy. So I can bring up the item on the Internet, but I can’t input into the number and find it with the search feature on the app?

This app needs a lot of help.

Doesn’t seem to work

2022-05-10

by Ramminrodsf

I downloaded this app today. It has an extremely simple interface. When trying to place objects in my room, I was presented with a bounding box for the floor, and several hollow circles when I tried to place objects. Beyond that, nothing! Are their hidden buttons/clicks/gestures I have to use to get the furniture to appear? If so, the app fails to explain how to get the furniture to show up in place of all the hollow circles. Or, the app is broken/buggy. Either way, it’s a total fail for me.

Ikea please!

2022-05-17

by Bigfootdood

Im having trouble finding ar models in your regular ikea app! This is useless for measuring and trying ikea furniture in your space because of the lack of search. Ive seen your responses to the other reviews saying this app is meant to discover new furniture but…. That is really dumb! I know what I want but want to see it in my space. Right now im hunting through the “for you” page to find a lamp and its very frustrating. Wasn’t there a search feature in the past?


Have a Problem with IKEA Place? Report Issue




Why should I report an Issue with IKEA Place?

  1. Pulling issues faced by users like you is a good way to draw attention of IKEA Place to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a IKEA Place customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IKEA Place.


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