Secure VPN & Proxy Status

Last Updated on 2024-05-17 by Kaspersky Lab Switzerland GmbH

I have a problem with Secure VPN & Proxy

Are you having issues? Select the issue you are having below and provide feedback to Secure VPN & Proxy.

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Most reported problems

Not working

66.7%

33.3%

- App can have connectivity issues, especially after sleep mode

- Search engines initially come up in Russian

- Login warnings and double authentications required for some websites

- VPN connection issues with iOS devices

- Free version can run out when needed

- VPN can drain battery life on some devices

Common Secure VPN & Proxy Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Secure VPN & Proxy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Secure VPN & Proxy App
1. On android, goto Settings » Secure VPN & Proxy » click [Force Stop]

Clear Secure VPN & Proxy App Cache and Data:
1. On android, goto Settings » Apps » Secure VPN & Proxy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Secure VPN & Proxy.

On android, goto Settings » Apps or Manage Apps tab.
Click Secure VPN & Proxy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Secure VPN & Proxy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secure VPN & Proxy

E-Mail: [email protected]

Website: 🌍 Visit Secure VPN－Safer Internet Website

Privacy Policy: https://secure.free-signal.com/Terms%20of%20Service.html

Developer: Signal Lab

Jun 16, 2026, 07:11 PM
a Windows user from Lyon, France reported problems with Secure VPN & Proxy : Login
Jun 16, 2026, 07:08 PM
a Windows user from Lyon, France reported problems with Secure VPN & Proxy : Not working
Jun 12, 2026, 09:33 PM
a Windows user from Lyon, France reported problems with Secure VPN & Proxy : Login
May 30, 2026, 12:27 PM
a Windows user from Rebecq, Belgium reported problems with Secure VPN & Proxy : Not working
Mar 02, 2026, 09:06 AM
a Windows user from Rennes, France reported problems with Secure VPN & Proxy : Not working
Feb 23, 2026, 12:04 AM
a Mac user from Vernon, France reported problems with Secure VPN & Proxy : Login
Feb 15, 2026, 02:35 PM
a Windows user from Louvres, France reported problems with Secure VPN & Proxy : Not working
Dec 25, 2025, 11:25 PM
a Mac user from Paris, France reported problems with Secure VPN & Proxy : Not working
Nov 17, 2025, 08:52 AM
a Windows user from Montlouis-sur-Loire, France reported problems with Secure VPN & Proxy : Not working
Oct 23, 2025, 01:54 PM
a Windows user from Laon, France reported problems with Secure VPN & Proxy : Not working
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