RIDGID Thermal Status

Last Updated on 2024-06-10 by RIDGID Software Solutions

I have a problem with RIDGID Thermal

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User reports:
No current problems

- The app requires a Thermal Attachment to work with the camera.

- Some users mistakenly thought the app would allow their phone's camera to take thermal images.

- The app is not useful without a thermal imager.

- The app does not allow users to take photos, only view ones that were already taken.

- The app is difficult to uninstall.

- The app does not detect heat, it only displays pre-existing images.

- The app is a waste of time and not worth downloading.

Common RIDGID Thermal Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve RIDGID Thermal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the RIDGID Thermal App
1. On android, goto Settings » RIDGID Thermal » click [Force Stop]

Clear RIDGID Thermal App Cache and Data:
1. On android, goto Settings » Apps » RIDGID Thermal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart RIDGID Thermal.

On android, goto Settings » Apps or Manage Apps tab.
Click RIDGID Thermal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto RIDGID Thermal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch RIDGID Thermal