AKASO DV app not working? crashes or has problems?

AKASO DV Status

Last Updated on 2020-11-17 by Proexpress Distributor LLC

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

53.8%

Something else

23.1%

Not working

15.4%

Account

7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of AKASO DV Problems 😠👌🔥

- Not usable

- Difficult to connect to WiFi

- Re-downloads all videos when reconnecting

- Crashes when taking videos

- Crashes when downloading videos

- Says "video not supported" when trying to view videos

- Loading sign stays when pushing camera shutter button

3 Reported Issues: 😵🆘🛟🚨📢

David Andrews

2023-06-28

Every time I try to send a video from Akaso DV over WiFi, it asks me: The current wifi is:"MyWifinetwork" To determine the switch WIFI (Camera WIFI share will consume data traffic). Then is give me the option to: Share Directly or Switch WiFi. When I select either option, the app crashes. I just want to transfer my videos from my iPad to my PC and free up space on my iPad Pro. Please help!

John R Hebert

2023-02-18

I am using the DV app on an ipad and the replay video screen is not usable. I can not figure out how to maximize the screen?

Amy Fogleman

2022-08-08

I am having trouble transferring video files from the AKASO DV app on my iPad 11 pro. Once I click the transfer button a window pops up that asks me if I want to share directly or switch Wi-Fi. I click share directly then it crashes. I thought of uninstalling the app & reinstalling but then I will lose the video files. (My SD card on the camera has been formatted.) Please help.

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Common AKASO DV Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AKASO DV app on iOS and Android devices. Solve all AKASO DV app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AKASO DV iPhone Issues and Solutions

AKASO DV iOS app crashes, not working, errors
AKASO DV iOS app network issues
AKASO DV on iOS has black/white screen

AKASO DV Android App Issues and Solutions

AKASO DV has errors/crashing/not working
AKASO DV server network connectivity issues
AKASO DV has black screen

AKASO DV iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AKASO DV app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AKASO DV app crashes or not working on Iphone (iOS):

Close and restart the AKASO DV app on iPhone
Update AKASO DV app to the Latest Version for iOS
Uninstall and reinstall AKASO DV iPhone app
Update your iPhone to the latest iOS version

Fix AKASO DV on iPhone unable to connect to server/internet connection issues::

To resolve AKASO DV network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AKASO DV black/white screen (blank screen) on iPhone:

Follow the AKASO DV iOS app troubleshooting guide Here →

AKASO DV Android App Issues and Solutions

Fix AKASO DV not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AKASO DV app issues:

Force Stop the AKASO DV App
1. On android, goto "Settings" » click AKASO DV app. » click "Force Stop".

Update AKASO DV to the latest version on PlayStore

Clear AKASO DV App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AKASO DV app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AKASO DV.

Fix AKASO DV unable to contact server/ AKASO DV internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AKASO DV » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AKASO DV » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AKASO DV on android.

Solve AKASO DV black/white screens issue on Android:

Follow the AKASO DV android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Proexpress Distributor LLC, developers of AKASO DV.

About this app

You will be able to take pictures and record videos by using your mobile device as a WiFi remote. AKASO DV allows you to see what your camera sees on your smartphone or tablet in real time. You can record a 10s short movie and edit it with the tools in the 10s Movie mode. Editting your videos on AKASODV is enabled. Besides, download videos or pictures to your mobile device is convenient on AKASO DV app.