AKASO DV app not working? crashes or has problems?

AKASO DV Status

Last Updated on 2020-11-17 by Proexpress Distributor LLC

I have a problem with AKASO DV

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Something else

60.0%

Account

20.0%

Problems reported in the last 24 hours

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Summary of AKASO DV Problems 🔥

- Not usable

- Difficult to connect to WiFi

- Re-downloads all videos when reconnecting

- Crashes when taking videos

- Crashes when downloading videos

- Says "video not supported" when trying to view videos

- Loading sign stays when pushing camera shutter button

📋 3 Reported Issues:

David Andrews 2023-06-28

Every time I try to send a video from Akaso DV over WiFi, it asks me: The current wifi is:"MyWifinetwork" To determine the switch WIFI (Camera WIFI share will consume data traffic). Then is give me the option to: Share Directly or Switch WiFi. When I select either option, the app crashes. I just want to transfer my videos from my iPad to my PC and free up space on my iPad Pro. Please help!

John R Hebert 2023-02-18

I am using the DV app on an ipad and the replay video screen is not usable. I can not figure out how to maximize the screen?

Amy Fogleman 2022-08-08

I am having trouble transferring video files from the AKASO DV app on my iPad 11 pro. Once I click the transfer button a window pops up that asks me if I want to share directly or switch Wi-Fi. I click share directly then it crashes. I thought of uninstalling the app & reinstalling but then I will lose the video files. (My SD card on the camera has been formatted.) Please help.

Showing 1-3 of 3 reported issues:

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Common AKASO DV Problems & Solutions. Troubleshooting Guide

Table of Contents:

AKASO DV iPhone Issues and Solutions

AKASO DV iOS app crashes, not working, errors
AKASO DV iOS app network issues
AKASO DV on iOS has black/white screen

AKASO DV Android App Issues and Solutions

AKASO DV has errors/crashing/not working
AKASO DV server network connectivity issues
AKASO DV has black screen

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AKASO DV iPhone Issues and Solutions

How to fix AKASO DV app crashes or not working on Iphone (iOS):

Close and restart the AKASO DV app on iPhone
Update AKASO DV app to the Latest Version for iOS
Uninstall and reinstall AKASO DV iPhone app
Update your iPhone to the latest iOS version

Fix AKASO DV on iPhone unable to connect to server/internet connection issues::

To resolve AKASO DV network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

AKASO DV Android App Issues and Solutions

Fix AKASO DV not working on Android, crashes, errors or is unresponsive:

Force Stop the AKASO DV App
1. On android, goto Settings » AKASO DV » click [Force Stop]

Update AKASO DV to the latest version on PlayStore

Clear AKASO DV App Cache and Data:
1. On android, goto Settings » Apps » AKASO DV » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AKASO DV.

Fix AKASO DV unable to contact server/ AKASO DV internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click AKASO DV » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AKASO DV » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AKASO DV