Contact AltaMail Support

by Roasc

Can’t get my gmail account added. I checked the boxes in gmail to enable IMAP settings. Put in user ID in AltaMail and as soon as I hit enter it removed the password box? If gmail didn’t require a password I don’t think there would be anyone using it because anyone would be able to get into their gmail account. So why does an email app think that gmail doesn’t require a password. Especially one that requires you to donate 99 cents ever month to help with updates. The craziest thing about this is my cox email went right through with no problem and that’s crazy because cox doesn’t even want to do emails. They literally have stopped issuing emails to new customers who sign up for internet service. Because of that cox is the hardest IMAP email to set up and yet it went through no problem, but gmail don’t work. After waiting for too long to connect I went ahead and clicked the test button. What did that do? It open up a message that read no password on my gmail account. So I put it in and nothing. I don’t think that 99 cents per month is helping or your programmers are former cox employees. Because that is the only reason I can think why it was so fricken easy and that would explain why cox gave up on the email side of the business.

by Gene For JP

It did filter things, but it when it tried to talk to the Yahoo server it kept getting data errors when I deleted or sent mail.
I have NO problem with the Yahoo account from apple mail on the iPad.
The final straw was when we went to print out a receipt, (ironically for payment to them) We had never had occasion to print anything before that.
When we tried to print, instead of using the standard iOS interface it substituted it’s own, which did not work.
When it’s built in print que failed, it suggested that I should install the wetprint app. I googled “wetprint for apple iPad” and came up dry. No mention of it in the google database.
I had just paid for it but the print failure on top of a day spent messing with it’s failure to actually delete the spam it found because it did not seem able to talk to Yahoo. It kept saying that the problem was yahoo couldn’t take the data. It kept posting error messages from the Yahoo server about data overload.
It must be sending stuff in bad format because Apple mail worked fine.
Worst money I spent this month.

by Emily101!

Updated review -

The app is great, but I have issues receiving email on a regular basis without me having to open the app, and making it force a sync.

Some email texts are not formatted correctly. I have to swipe from left to right and vice versa to read and see the entire body of the Email.

Maybe after the next update I will try it again. Right now it’s unreliable.

Previous review -

I’m surprised I didn’t come across this app any sooner. I have searched high and low for an email client just like this.

Has the same if not more options than my Outlook 2016 software application on my PC.

There is every option imaginable and more. From rules, sounds and notifications.

Support is very responsive. Very good FAQ.

The GUI interface could use some polishing. I’m a Widows PC user. The Alata Mail GUI interface reminds me of Windows 3.1. Kinda choppy. Sometimes the interface is hard to work with on an iPhone X.

All in all it’s very good. I’m sure the developers will continue to improve its functionality and appearance. I will be buying the 1 year subscription.

Bravo...job well done.