Rise Office app not working? crashes or has problems?

Rise Office Status

Last Updated on 2024-06-11 by Rise Software, LLC

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Summary of Rise Office Problems 😠👌🔥

- Slow login process taking 3-5 minutes.

- Need to re-login and re-setup notifications every time the app is opened.

- Application takes a few more minutes to scroll/try to open.

- Latest update caused the user to be logged off and unable to sign in.

- Resetting the password did not resolve the issue.

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Common Rise Office Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rise Office app on iOS and Android devices. Solve all Rise Office app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rise Office iPhone Issues and Solutions

Rise Office iOS app crashes, not working, errors
Rise Office iOS app network issues
Rise Office on iOS has black/white screen

Rise Office Android App Issues and Solutions

Rise Office has errors/crashing/not working
Rise Office server network connectivity issues
Rise Office has black screen

Rise Office iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rise Office app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rise Office app crashes or not working on Iphone (iOS):

Close and restart the Rise Office app on iPhone
Update Rise Office app to the Latest Version for iOS
Uninstall and reinstall Rise Office iPhone app
Update your iPhone to the latest iOS version

Fix Rise Office on iPhone unable to connect to server/internet connection issues::

To resolve Rise Office network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rise Office black/white screen (blank screen) on iPhone:

Follow the Rise Office iOS app troubleshooting guide Here →

Rise Office Android App Issues and Solutions

Fix Rise Office not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rise Office app issues:

Force Stop the Rise Office App
1. On android, goto "Settings" » click Rise Office app. » click "Force Stop".

Update Rise Office to the latest version on PlayStore

Clear Rise Office App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rise Office app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rise Office.

Fix Rise Office unable to contact server/ Rise Office internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rise Office » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rise Office » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rise Office on android.

Solve Rise Office black/white screens issue on Android:

Follow the Rise Office android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rise Software, LLC, developers of Rise Office.

Verified email

Contact e-Mail: [email protected]

About this app

Rise Buildings is a property operations and experience platform that manages everything that takes place within your building. With the Rise Office app, tenants and property staff can interact with their building all from the palm of their hand. Contact us at support@risebuildings. com with any questions about the platform.