Contact Crossword Jam: Fun Word Search

Contact Crossword Jam Support


Company Name:

About: Crossword Jam is the king of crossword-style word games, taking word puzzles to
the next level. Are you up for the challenge? With stunning backgrounds that
are sure to put your mind at ease, word games have never been this
fun! Crossword Jam is absolutely free to play and is a word search game like no
other.



Crossword Jam Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PlaySimple Games Pte Ltd



Verified email ✔✔

E-Mail: support@playsimple.in

Website: 🌍 Visit Crossword Jam Website

Privacy Policy: https://playsimple.in/privacy

Developer: PlaySimple Games








15 Most reported problems 😔💔

4.9 out of 5
John
2025-03-02

Erg is a word. A unit of heat.

Linda Arnold
2024-12-02

Seeing ADS though I have the no ad pack. I understand a ticket has been opened. What is the ETA for resolution? User ID: 9dfq9sd

Harley
2024-11-29

Your crossword jam is advertising porn. I think once it was child porn

Laurie
2024-03-05

Why must you keep interrupting my game with your ads your not the only app doing this here is what I emailed the last app Hello if you must continue to interrupt my story book on your app with ads then put those ads toward my coins. I wasn't having this happen until this morning. You always did the ads after each chapter. I understand that you have to make your money some way and by trashing our phones with ads that are causing phone issues you need to scan for Trojans and other harmful malware. Hackers are running rapid on these phones. We as consumers do no or should not have to buy into your lack of spam monitoring into your podcast. Not everyone is affected by this but those that are can not enjoy your app and would have to uninstall and not go back. I don't want that do you. Thank you have a nice day! Hopefully you understand thank you and have a nice day!

Gwendolyn Herbert
2023-12-25

Good Afternoon. I have been playing with your word games and I have not been paid. Please can I have prompt payment. My bank is NatWest Bank. My Sort Code is 560054. Thank You. Miss Gwendolyn Herbert.

Charlotte Lovelace
2023-11-28

I am constantly being cheated out of my bonus points. They just suddenly disappear. I am about to discontinue playing this game. What’s the point?

Frank
2023-11-11

How do I reinstall game that carries me back to where I left off

Regina
2023-09-28

I accidentally pushed $98.99 and it was declined. I’m on disability and this was a huge mistake

Carol DeJong
2023-05-14

Help! I got a $99 charge. I didn’t purchase anything that I know of. I have no idea what this money bought.

Pam
2023-04-17

How do I collect my points in “Piggy Bank.” There are no directions within the game.

Khari
2023-04-02

On my 57th consecutive day with +1100 puzzles solved and 18 hints in my bank and the game has stopped. It will not load. I get the Play Simple page and then back to my home screen. I have rebooted several times and checked for updates, of which there aren’t any. What can I do without losing my history or hints?

Pierre
2022-12-01

Hello, I've been playing your CROSS JAM English and French games. I haven't paid for them for a simple reason in both language. Reason because these games are for kids. I'm a 75 years old adult and I would appreciate to have some games to satisfy me. Would it be possible for you to do something about this matter. You're having interesting games I'm hoping you will have a positve answer. Thank you Have a good day, Pierre

Crap game, very unfair

2023-10-14

by DedeMimi63

Every few days there is a tournament. I’ll be in first place, play one game and be down by 500 points all of the sudden. It’s impossible! You get 15-50points per game. I’ve paid the fee to not have ads. That makes it doubly impossible! I’m on nearly level of 4,000. I don’t think they get harder as they go up. I played 2 games ago and only earned 13 points, but the next game had a lot more letters, thus causing more words to solve and more points. I got 46 points the last game I played. That’s when I was up be 300 pts, and all of the sudden I’m down by 500! There’s no way anyone could earn 800+ points while I solved a single crossword. I’ve spent so much money on this game only to be cheated daily! Last tournament I lost by 20,000 points! That’s not possible. Unless, they played 24/7 and got high point crosswords each time! Just beware, if you’re competive don’t invest in this game! The only people who get points after the tournament is 1st place! Second place gets zilch! That’s a lot of hard work over 70+ hours. I’ve invested too many hours to start over with a similar game.

Too many pop-ups

2023-10-21

by Mtelfer2654

I love crossword puzzles so when a friend recommended this app to me and I tried it, I quickly purchased the ad-free version. While the puzzles are really fun, this game has so many darn non-ad pop-ups that it takes away from really enjoying the game long-term. For example, you are automatically entered in tournaments and then provided your results and whether you are promoted or demoted to other leagues, whatever the heck that means - different leagues seem to have no bearing on the games. You are automatically put in timed-events sometimes. You have to navigate through two or three pop-ups each day you launch the game. I just want to do crosswords; I don’t want all of the incessant pop-ups. Buying and doing crossword puzzles in a paper book is more enjoyable than this app/game but it’s not always convenient to carry around a book and a pen like it is a phone. I wish there was a version of this game or someone else would offer an app that’s simply crosswords and none of the other extraneous junk this game forces players to sit through.

Not as good as I thought.

2023-03-02

by LantyArizona

While the game starts being so exciting and new, one eventually runs out of good words. Some words like 'isle' and other repetitious words can always get you out of a jam. However, eventually the game becomes predictable. Sometimes one spell words knowing they are indeed correct and should be able to obtain mega bonus points, the game does not recognizes them and you don't get the bonus for the effort. Sometimes I connect the letters and form the correct word however it does not catch. It seems the game wants me to use all my bonus points but the object is to leave me without bonus points for when I really are in a jam. When this occurs, it really becomes frustrating because the cue to the initial word in question, is the same word I just connected. And I was right. Not good. It seems that if you want to improve people's brains, redesign the game to include a comprehensive on command dictionary. For those words that are unfamiliar to you. So, this game helps you to parrot and repeat usual words. Not so much brain exercising but mimicking and parroting. Not so much de eloping brain. More like a broken record. Copy some traits like Kindle. It has a comprehensive dictionary for those words you want to learn meaning to. Then, you learn to use them properly. It also has a Wikipedia link and Internet link. I do't mean to through shade. Only providing points so the game could be a real brain exercise.


Have a Problem with Crossword Jam: Fun Word Search? Report Issue




Why should I report an Issue with Crossword Jam: Fun Word Search?

  1. Pulling issues faced by users like you is a good way to draw attention of Crossword Jam: Fun Word Search to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Crossword Jam: Fun Word Search customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crossword Jam: Fun Word Search.


Alternatives