Contact GR PayIt for Grand Rapids

Contact GR PayIt Support


Company Name:

About: Introducing a faster, easier way to pay for all your City bills in a single,
secure app that allows you to decide when and how much to pay. Get this
official City of Grand Rapids app, and pay with a tap - for free.


 
  2024-04-24

GR PayIt Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PayIt, LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit grpayit Website

Privacy Policy: http://payitgov.com/privacy-policy/

Developer: PayIt





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3 Most reported problems 😔💔

2.7 out of 5

New update is awful

2025-03-13

by Mommaashley2016

Water and trash accounts AND balances should be right in the homepage. I have to click through three different pages just to find my trash account balance and then another 4th page just to pay the balance. Needlessly complicated. Balances that I only pay once a month or so should be easier to see at a glance. I will say the new update does look nicer but it’s much less user friendly and should be much more simple since it’s just to pay city utilities.

New update is terrible!

2025-03-14

by Cemgn

New update does not allow you to see your trash funds. When searching it said my “account is sufficient” they must have meant $0 as the tag on my trash can said no funds available now I have a full trash can and have to wait another week as I hope I added funds but can’t tell. Also it doesn’t connect my water account so I missed a payment which used to be on auto pay and had to pay an extra 10%. VERY not happy!

The new update is terrible

2025-03-15

by BenNOorm

I used to be able to see all my water, trash and tax balances right in the Home Screen. It was super user friendly and intuitive. Now if have to look up and reconnect my account each time and I can’t see any balances on the Home Screen.




Have a Problem with GR PayIt for Grand Rapids? Report Issue




Why should I report an Issue with GR PayIt for Grand Rapids?

  1. Pulling issues faced by users like you is a good way to draw attention of GR PayIt for Grand Rapids to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a GR PayIt for Grand Rapids customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GR PayIt for Grand Rapids.


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