CoinEx Reviews

CoinEx Reviews

Published by on 2021-09-28

World-leading cryptocurrency exchange Founded in 2017, CoinEx consists of a
team from world leading internet and finance companies, boasting rich R&D
experience with the proprietary trade matching system, creating a professional
and compliant blockchain environment. With multiple langu...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

CoinEx Reviews

  • By

    Almost a Whole Month Without Customer Service

    If you have other options- and if you don’t live in NY or WA you definitely have many more- AVOID this app/company. Please. I’m about to report this company to the BBB. After verifying my account with no problem, setting up my 2FA with no problem and transferring my coin with no problem, I suddenly found myself with a 2FA that no longer worked. I thought “Odd, but I can sort this with customer service since my account is verified.” No. After a month of multiple messages coming from me and only TWO from them- one of which was them asking how my costumer service experience was when there was none, and the other a copy-paste of their FAQ which I obviously read prior to contact, I’ve given up hope that I even matter as a potential consumer. Save yourselves the headache and loss, I’m not the only one who’s had this problem.

  • By


    They don’t give you any kind if warning that their system is not compatible with certain coins so when you send the coins, you won’t receive it! They’ll pretend to “research” it, but months later, still nothing. Be like Binance, suspend deposits if your system isn’t compatible. Now I’m out $200 because I wanted to give your system a try.

  • By

    Nice and simple

    Easy to use app, but current version should not delete/reset security setup after update, as in my case fingerprint lock which vanished

  • By

    Last version

    In last version ,there is so hang!!!

  • By

    Simple and useful

    The app is great, simple, user friendly. But would you please add portfolio view?

  • By

    iPad support

    Would you please release a version for iPad ?

  • By

    Last version is broken

    Hi developers, Last version has a bug. I installed ios 11.4 in iphoneX. But where I open app, after 3 second app is closed automaticly. Can you fix please?

  • By

    SMS problem

    When I want to buy or sell I need to click on “send message”. On iPhone I have problem because it’s not match with my screen

  • By

    Bug in inside avarage Crypto

    Hi dear its version app bad bug in inside avarge crypto manually please fix it

  • By


    App is constantly logging everything from my device clipboard. Not just on an address page, but all the time. Fix this issue and I’ll reconsider the rating. Interface is fairly good.

  • By

    best exchange app ever seen

    This app has awesome UI and easy to use!

  • By


    I can't use with ios 10, that must be reason.

  • By

    pls fix errors

    why so many errors occure during using app ?

  • By

    Not bad

    Good for low level trading but There are doubts about security

  • By

    Bugs in Asset View

    There is a bug problem specially in IOS version of Coinex while we want to check our assets .

A better way to Contact apps

You can now contact CoinEx customer service directly
via Email using our new site -

Contact CoinEx directly

Is CoinEx Safe?

No. CoinEx does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,463 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for CoinEx Is 18.3/100.

Is CoinEx Legit?

No. CoinEx does not seem legit based on our analysis. This conclusion was arrived at by running over 1,463 CoinEx User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CoinEx Is 18.3/100.

Is CoinEx not working?

CoinEx works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with CoinEx? Report Issue

Leave a comment:

Why should I report an Issue with CoinEx?

  1. Pulling issues faced by users like you is a good way to draw attention of CoinEx to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CoinEx customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoinEx.

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