Contact Likewise: Movie, TV, Book Recs

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About: Likewise Software provides identity management solutions to achieve security compliances of
businesses in mixed network environments.

Headquarters: Bellevue, Washington, United States.



Likewise Customer Service 👿🤬😡😠💢😤

Likewise: Movie, TV, Book Recs Contact Information

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Read 3 Customer Service Reviews 😭😔💔

4.7 out of 5

Bad interface and recommendations

2022-04-28

by Whangdoodle P

First, the user interface was confusing. When I first opened the app, there were various categories like Books, TV Shows, etc. that you were supposed to populate with your preferences. I did this for the TV Shows category, but after that, I was never able to navigate back to the other categories again. I could have tried harder to locate that part of the app, but I shouldn’t have to try hard. Second, there were useless and irritating features like a pop-up window that came out if nowhere and said something like “Great job making recommendations! Keep up the good work!” (something I hadn’t actually done). I had to make it go away by clicking a button that said “Awesome!” Finally, and most disappointingly, the algorithm for making recommendations wasn’t that effective. It spit out the name of a fairly pedestrian American police procedural based on the fact that I liked the stylistically very different “Sherlock” and “Killing Eve.” Then it recommended a random new David Spade show based on...nothing, apparently. Bleh.

Forced personal info from start

2022-05-05

by Popability

I swore years ago in another review that I would never keep an app that demanded I give it my name, email or other personal information before it even allowed me to look at the app. I almost forgot that because I haven't seen one in so long that didn't allow the user to skip that and enter the app anyway. I started to type in my email and went, "Whoa Nelly!" Any app that bullies/forces you into giving personal information and creating an online account to use it is not for me. I could understand it if the app itself purely existed to facilitate use of a social media program that exists only on the web, like Twitter or something. Creating an account should never be a forced requirement to use an app. That would be like Apple forcing you to use their Game Center. That would be like Microsoft requiring you to sign in when you just want to play a private game on your Xbox. Oh, wait, they do...
Deleted.

Hit or Miss

2022-05-12

by Raven1082

Some of the features on this app are pretty good. I especially like the option to ask specific questions and get recommendations from other users. But when it comes to the “today” page, it’s a complete hit or miss. Some days they’ll only show me 3 or 4 movies, and none of them will be even close to things I like (which is super frustrating because you have to wait a full 24 hours for new ones.) But other days I’ll get 6 or 7 that are great. It’s also annoying that they ask me to choose from podcasts every day, even though I clearly don’t like podcasts, as I haven’t saved a single one. Yet they will show me literally zero books, even though I have multiple lists full of novels. Basically, the user recommendation feature is great, but the algorithm is mediocre at best.

Beyond that, this app also just has a bunch of little problems that altogether make it annoying to use. The biggest one is that if your post exceeds a certain character limit, it just shows a “...” but there’s no way to view the full thing. You also can’t comment on a move or book unless you’ve liked it, and it sometimes crashes. It’s also pretty stupid that they mark it as 12+ but if you aren’t at least 13 you can’t even make an account, this didn’t effect me but it did effect my brother and that’s just dumb. Among other smaller problems. Just needs some updating for sure.

EDIT: Absolutely hate the new update. Layout is so annoying and confusing. Probably will stop using the app now


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