Contact BELLA Loves Me Support

I can't log into my account. Cannot get ahold of a person. I have had money refunded to my account icant get. I have mouths to feed what the hell is going on

I can't log into my account. Cannot get ahold of a person. I have had money refunded to my account icant get. I have mouths to feed what the hell is going on

I NEED HELP !!! What else can I do?????I have banked with this bank for 2 years and never had a problem with them until November 2021; wherein a few thousand dollars were taken fr my account. I have been on the phone (via their chat box in the banking app) with them every single day since Nov. 25, 2021 regarding the situation and haven't gotten anything resolved!! I was repeatedly instructed to continue filing a dispute claim form which I've did a gazillion times. And this got NOWHERE!!! It took from Nov. 25, 2021 until April 28, 2022 to even get them to place my claim with their dispute team and that was after threatening them with a lawsuit and being just utterly hateful!! Once I was able to get in contact with the dispute team, I was assured by a supervisor the funds would be back in my account withing 3-5 business days. After 6 days, they were not; therefore, I contacted them again (requested a supervisor again and each time thereafter) and was assured it'd be by the close of their business day (specifically asked them what time of day that is for them and was told 5 pm EST) and to date... Still hasn't happened!!! This went on for over 2 weeks and nothing accomplished and nothing followed thru with!!! I then contacted NBKC which owns Bella Bank and they state they can't directly speak to anyone with Bella but can send a complaint to FINTECH (WHOEVER THAT IS) who can ONLY email Bella Bank. I've gone thru this process several times a day for the past week with NBKC/FINTECH and still not shit!!! I have contacted the FDIC and am now going to file a police report in hopes of getting somewhere with something. IT'S BULLSHIT THAT YA WORK YOUR ASS OFF TO PICK UP THE PIECES OF LIFE'S HAPPENINGS, PUT IN ALL THE HARD WORK, BLOOD, SWEAT AND TEARS AND SUCCEED WITH MAJOR ACCOMPLISHMENTS UNLIJE BEFORE AND.... YOUR MONEY US STOLEN AS IN THIS CASE; YOU DON'T RECEIVE YOUR PAY CHECK AT ALL, OR IT IS JUST FREE-HANDEDLY GIVEN TO SOMEONE THAT ISN'T EVEN ON YOUR ACCOUNT NOR HAVE THEY BEEN GIVEN AUTHORIZATION TO ACCESS YOUR ACCOUNT. I'M ABOUT TO LOOSE MY FUCKING SANITY!!! MORE THAN IRATE!!!!

I have banked with this bank for 2 years and never had a problem with them until November 2021; wherein a few thousand dollars were taken fr my account. I have been on the phone (via their chat box in the banking app) with them every single day since Nov. 25, 2021 regarding the situation and haven't gotten anything resolved!! I was repeatedly instructed to continue filing a dispute claim form which I've did a gazillion times. And this got NOWHERE!!! It took from Nov. 25, 2021 until April 28, 2022 to even get them to place my claim with their dispute team and that was after threatening them with a lawsuit and being just utterly hateful!! Once I was able to get in contact with the dispute team, I was assured by a supervisor the funds would be back in my account withing 3-5 business days. After 6 days, they were not; therefore, I contacted them again (requested a supervisor again and each time thereafter) and was assured it'd be by the close of their business day (specifically asked them what time of day that is for them and was told 5 pm EST) and to date... Still hasn't happened!!! This went on for over 2 weeks and nothing accomplished and nothing followed thru with!!! I then contacted NBKC which owns Bella Bank and they state they can't directly speak to anyone with Bella but can send a complaint to FINTECH (WHOEVER THAT IS) who can ONLY email Bella Bank. I've gone thru this process several times a day for the past week with NBKC/FINTECH and still not shit!!! I have contacted the FDIC and am now going to file a police report in hopes of getting somewhere with something. IT'S BULLSHIT THAT YA WORK YOUR ASS OFF TO PICK UP THE PIECES OF LIFE'S HAPPENINGS, PUT IN ALL THE HARD WORK, BLOOD, SWEAT AND TEARS AND SUCCEED WITH MAJOR ACCOMPLISHMENTS UNLIJE BEFORE AND.... YOUR MONEY US STOLEN AS IN THIS CASE; YOU DON'T RECEIVE YOUR PAY CHECK AT ALL, OR IT IS JUST FREE-HANDEDLY GIVEN TO SOMEONE THAT ISN'T EVEN ON YOUR ACCOUNT NOR HAVE THEY BEEN GIVEN AUTHORIZATION TO ACCESS YOUR ACCOUNT. I'M ABOUT TO LOOSE MY FUCKING SANITY!!! MORE THAN IRATE!!!!

FRAUD FRAUD FRUD! I’ve been locked out of my OWN account since the 26th of February! Been getting the same run around about waiting on emails etc! I too am on disability and I feel they are messing with my mental health! They locked my account with my IRS funds in there! Can’t seem to get it unlocked now!

Why am I still receiving emails that my statement is ready when I closed my account last year???

My despost was sepoes to be there on 1 nothing Stell it thard that keep saying nothing be received

Everyone who has a problem needs to contact their local news agency and let them know that this bank is fraudulent! I am also locked out for no reason and I am on Social Security as well! I am not sitting back and waiting for them to decide when I can access my money. I called my local news agency and they are going to interview me and take a look at this site as well. Banks can’t have that much power!

My debit card is locked and no response from help

My $100 was sent to Bella on feb 8th and it’s the 10th and the money is still not in my acct. I have sent numerous emails and called and send texts through the chat on the app with no one responding. I need my money NOW. This bank is very suspicious to me now. Why did my other transaction clear but Bella has not yet.

I filed my tax return on 1/21 and the IRS sent funds to bella on Friday they loved and froze my account once I chat in to see if they received my deposit yesterday I sent over tons of docs verifying who I'am they said the account look fraudulent I said that's all lies I been depositing money through my cashapp to my bella for months with no issues even tho they weren't big deposits I said don't try no funny stuff with my money either return it back to the IRS or unfreeze my account the lady mentioned that it was escalated and she is unsure on the timeframe, something needs to be done about this bella and nbkc bank is terrible and should be exposed and shut down they are messing up ppl lively hood. I need this fix ASAP I'm behind on my rent and I told my landlord days ago I would have his money. This is a terrible banking app. We need help to resolve our issues with bella

Won’t even let me open my account - they suspended it before I could even access it after conforming membership. Clear case of fraud.

My card is locked fraud said they unlocked it 8 day's ago but bella support said not true I can't get my ssi out of bank been 8 day's now today they tell me Im high priority I will hear from them in 2 more day's that will make it 10 day's Im in end stage liver failure and all Ive eaten is a slice of bread a day for 8 day's now they are going to kill me before I can get my money I need help

I verified purchases to have my card unlocked, because my card was locked simply because I filed a claim and it was locked until resolved which was super inconvenient, then my card was also reported "lost or stolen" within one minute of my claim being resolved. They also tried to hold money from me after I initiated a transfer to a new bank account because I smelled something fishy happening. Once I brought up how illegal that would be, my funds suddenly arrived in my new account- but they made two card payments bounce and I had to pay the fees. Now I received a refund 25 days after that account was closed. It's been 60 days since my account was closed and I have seen no funds nor a notice of them which is illegal. If anyone starts a class action against them I would be happy to join!

My card was locked at first then 5 days ago they unlocked my card and immediately locked my account, we have been out of town on a trip with no access to funds so my children are hungry and having to sleep in our car which is out of gas because Bella can’t get off their ass and unlock my damn account. every day for a week now i have brenda told the case was “escalated “ or made “top priority” but how the hell is that the case???

I was trying 2 sign into my account & when it got 2 my S.S. # I entered in my last 4 numbers but it said it wasn't right I don't know that if maybe I signed up I entered in the wrong #'s maybe & would appreciate some assistance with all of this plz ok thx...?‽?

I need to update my phone number so I can login to my account.

Had my card locked because of activity that I didn't make and also was issued the refund for it but by the time I got the refund my card was already locked. Now I have absolutely no access to my money and I can't even transfer it out because nothing will linked to it because it says it's a 10 active debit card number. I have talked to support and all they can do is tell me to wait now they're sending me a new card apparently but I have begged and pleaded with support to please give me my money or access to my money and they said as soon as it's unlocked within the day you will have access to it. Now they've decided to send me another one? I never even asked for my locked card to be locked. I just wanted my refund. I'm so sick to my stomach right now because I have no money and I have 2 kids but nobody seems to care that I can't access my money because of you guys doing something I never told you to do with my account. Absolutely ridiculous and I will be deleting the app as soon as I get this somehow fixed. I need my money! I need somebody to fix this today!

I'm trying to login bella accountan it says Laast four of my social is wrong

My account suspended for no reason its been almost 2week and still locked suppose to sent an email to clear my account and until this day I have not received any email or nothing...

How do I activate my bella card

I am unable to get into my account because i no longer have access to the phone number thats on file

I have been dealing with this issue for a week now. They suspended my acct then closed it then opened then sent an email that said myrd was lost or stolen. My acct is still locked. I have gone back and forth with customer service. I've been told it was place on high priority then escalated and still nothing. I have not ever used my bella acct not my card and I have been waiting for deposits that you sent back. I was told something about fraud but nothing else how do you comment fraud when you haven't used your acct? I regret ever dealing with this bank. You don't care about your members.

I have contacted Bella over and over, talked for hours through chat and fraud department to na avail. Card is locked and my phone is off, so I can't get a text code to get into my account. This is such bullshit, I am terminal and have been going through this over and over for 3 months. If this doesn't work, my next 2 calls are to my attorney and the Social Security Administration. Fix this so I can get out of this bank NOW!!!!

Hi this is me Katrina and excuse me if i can some withdrawal cash atm machine without zero or inquiries i ask you permission first if i really emergency some cash withdrawal atm machine alike like 20.00 or 30.00 then when i received stimulus check this week then i will pay you back promise ?? Or cant let me know pls

I got my card in the mail and try to log in. It says they are emailing my confirmation code but it never arrived. What an I supposed to do now?

I am a customer of Bella and my husband's unemployment check is set up to deposit into my account. TWC did a verification deposit to make sure it was an active account and to give yall proof that his check is supposed to go to my account. Now my account is frozen and we've been waiting in this check for forever and now that we see it's here we would like to access our funds immediately. Please get this fixed today.

I spoke with 2 different agents from bella support about updating my new phone number so I can sign in my app I was told I would get an email from you in about 48 hours and well it's over 72 hours and I have not heard anything yet

Can't log into my account

My card is locked

Locked out for reasons unknown to me because they don’t respond at all about anything I have sent them or asked them. Ridiculous.

My account is frozen and I can't get in

My account is locked n froze

I am locked out of my account

My account is froze up