Company Name: iTalk Global Communications, Inc.
About: iTalkBB released AIjia wireless outdoor security camera in the purpose of
providing you with the world’s most intelligent and reliable alternative to
secure your home wherever you are.
The AIjia app makes it easy to get full
access and remote control of your AIjia camera at your fingertips.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: supportapp@italkbb.com
Website: 🌍 Visit iTalkBB AIjia Website
Privacy Policy: https://hsapi.italkdd.com/Aijia.StaticResources.V3.1/US_PrivateProtective.html
Developer: iTalk Global Communications, Inc.
by Mikegodspeed
The server lag is always around 1-2 mins, and sometimes even not recording after the motion detection.
And I can’t check the playbacks frequently and the customer service just told me it’s the server problem and nothing they can do.
I signed 2 year’s contract with them, they told me even you don’t want to continue the service after 2 years, you can still use cameras only in the live mode. They are lying! You can’t use any live mode as what they promised anymore.
by JZ202411
I contacted customer service when camera sensor stopped working and they called me back the next day, when I missed the call it takes a long time to get hold of them again. Imagine if you rely on their service and product for security protection and peace of mind.
by Superreaderguess
Tried sending emails and texts to reset a password and got no email or text. App has horrible grammatical mistakes and seems undeveloped