ID.me Wallet Reviews

ID.me Wallet Reviews

Published by on 2022-06-23

🏷️ About: Our new ID.me Wallet app is the simple and secure way to share and manage your verified credentials anywhere you are.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
65.8%

🙄💅🫥 Neutral
22.7%

😎👌🔥 Positive experience
11.5%

~ from Justuseapp.com NLP analysis of 4,882 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use interface

- All verified IDs in one place

- Face scan verification



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

For Customer Service

2022-05-30

They never call you back send you messages saying they will contact you and never do Not sure why Unemployment hired this company they don’t do their job like they promise

It’s dumb

2022-07-01

I have submitted my identification more than 20 times and the unemployment still can’t identify me or say it incomplete I’m tired and frustrated you can’t get a live person or nothin I can’t get my unemployment until this stupid thing identifies me.

Trouble

2022-08-01

I’m having trouble getting everything verified because I just now moved a new address then the next day was a try again I have to start from the beginning and then he’s needing something else so I’m not really sure what’s going on or if this is even real I’ve spent a week trying to get him just to verify me and it’s going around in circles and I feel like you just getting my information so you can get into my accounts and when it happens it I will follow suit because I’ve heard about these places and I thought this was your night still think it’s legit but why is it so hard to verify Ma identity when you clearly have done a face scan I showed your bill with the address on it I’ve done everything I can do I’m not gonna keep doing it and it’s wasted my time the Mets name is Robert

Shadonna Ross Angry customer

2022-09-02

This is the worst service I ever experienced, I need this service to verify myIdentity so I can receive unemployment mine isn’t working correctly and I’m not able to speak to a a customer service agent no one will contact me back online I have left several open cases no contact you it’s been over a week no one has contacted me is holding up my funding I have four children and I cannot afford not to receive my unemployment this is been a very frustrating process

Overly complicated

2022-10-04

Using IDmeWallet I find myself having to login about every other minute just trying to upload documents to verify my identity.
And while using my PC, the front of my license uploads, but the back twirled for over ten minutes before I just quit and closed the page.
I have used other security programs that are FAR more user friendly.
Just who did you blow to become the chosen security protocol for the federal government???

Something went wrong

2022-11-04

App kept crashing and would not open. Kept saying “Something went wrong” Try again later

Seriously unhappy

2022-12-06

I have been waiting for contact for almost 2 months to verify my identification for unemployment been without money for two months desperate get it together please we’re in a pandemic

Unfortunate

2023-01-06

IDmeWallet seemed to have tons of potential. But it’s unfortunate how IDmeWallet carries such a “secure” philosophy for just a persons identity information. Can only carry one account across multiple devices if you’re using a single state identification card. I can’t have a card on one device without that credit card following on all my devices. Worthless.

This app is a joke

2023-02-07

If u try to upload ID for unemployment instead of app allowing u to do that it dents you to help center how to do it. Is not helpful at all. Is also not possible to add address. It pull all out my Google account. What if I don’t want my personal address of phone number to be attached to Google account. This makes no sense.

The worst

2023-03-11

No direct contact phone number.
They take for ever to reply back on email
And they can’t even solve anything.. what’s the whole point of having customer service if they can’t help with literally nothing

Infuriating

2023-04-09

It won’t let me add my address or photo Id to my profile. I’ve submitted request for help since March and only get I’m sorry for delay emails. W/o this being verified I can’t get unemployment. No # to call either. Don’t start something that’s not ready

Not to bright...

2023-05-11

App over all is great however when signing in for an individual acct they have everything for teachers first responders and military etc...
I just wanted for Nevada PUA SS# green card and state ID Looks like you have to contact support and that takes a while.

Good app but annoying login prompts

2023-06-11

Downloaded IDmeWallet for convenience, but it keeps prompting for logins with in-app browser pop-ups. Defeats the purpose. I understand if pop-ups occur for security settings change, but to logout, it even pop-ups for browser login. You can’t cancel, just keeps popping up login window over and over again. You can’t go back in IDmeWallet even after closing IDmeWallet ; it goes right back to login window in IDmeWallet . It seems like QA process was skipped, and causes doubt for a secure platform performing id verification to not pay attention to details. I will just use the web site for now if the product is still useful, but any configuration workflow within IDmeWallet is not up to normal software standards. Hoping it improves!

Needs Apple Wallet intergration

2023-07-13

Whenever I’m out and I have to show my VIC card it would be nice to not have to log into IDmeWallet directly. I wish I could just go into my Wallet app on my iPhone where are all of my digital identification and payment methods are. It would definitely make my life a lot easier.

Bare bones app

2023-08-13

Unfortunately, IDmeWallet is pretty lacking when it comes to features. In addition, I highly recommend NOT using two factor authentication because IDmeWallet forces you to sign in again every time and there’s no way to turn two factor authentication off. This is an issue because cell service is often terrible at sporting events (because so many people are there) so it’s impossible to sign in to show one’s proof of vaccination. IDmeWallet should be able to work offline without having to sign in every single time.

Works for me...

2023-09-14

Seems to work all right for me it’s a pretty basic app. I’m logged in to my account and can see my troop ID. IDmeWallet does have a lowercase ‘g’ in Coast Guard on my ID which knocked off a star for basic thoroughness....

Very intuitive

2023-10-16

These developers are geniuses. I’ve used similar apps but this one is so much better and easier to use. Thank you!

Great update

2023-11-16

IDmeWallet is really easy to use

Nice update

2023-12-18

Cant wait for more.

Nice update!

2024-01-18

Easy to use and has all my verified IDs in one place.

Use Safari to get to the web page

2024-12-16

Seriously, why does the mobile web browser version work fine while IDmeWallet itself doesn’t let you log in?

Log in

2024-12-16

Won’t let me log in keeps saying there’s an error getting account information

Doesn’t work

2024-12-16

It always says there was an error getting your profile information.

App does not work

2024-12-16

Downloaded IDmeWallet 3 days ago have not been able to log in. Went to the website logged in with no problem. App simply does not work

Crashes every time.

2024-12-16

Doesn’t seem to work at all on Iphone 8 Plus. I get the same error every time. “ there was a error getting your profile information”.

Don’t waste your tome with the download.

Get it fixed!

2024-12-16

Like many of the other reviewers I too was unable to login. I received an error message that IDmeWallet was unable to find my profile which I know exists. Please get it fixed!

Login issues

2024-12-16

Really want to use IDmeWallet but it just keeps telling me there is an issue accessing my account! Edit: I had deletes IDmeWallet due to it not recognizing my log in information. Well just came back to try again and it still is telling me it’s incorrect. Please note I can use the actual website! I get a bad feeling IDmeWallet is a fake! Be cautious!

App keeps failing at startup

2024-12-16

I don’t know if IDmeWallet is still active, but it keeps failing at startup making it unusable. I see that there hasn’t been any updates since 2017, so that might be a sign. If I am wrong can someone please let me know.

New to app but give me error screen

2024-12-16

I just downloaded IDmeWallet today and I cannot get passed the login screen. DS Login doesn't work for me. I even downloaded the I'd.me referee app and that didn't work either!!! C'mon! And who is writing these 5 star reviews. I want that kind of experience

Crashes every time

2024-12-16

Tried logging in and it tells me I’m not permitted, so I figure I have the wrong password. Go to reset password same error. Removed from phone and reinstalled same issue.. beyond disappointed was a great now it’s a waste of space. Delete delete delete... Do not download app creators have yet to fix the issue. Look at the reviews prior to mine.

Hard to access

2024-12-16

Tried multiple times to sign up with error messages that it couldn’t access my profile. Finally got in and the Sams Club offer said it included former military get a gift card when renewing but when it took me to the sams club page the offer details specified active duty only and non-members only. Also, it can verify your eligibility through USAA account. But any military family member who has a USAA account can can verified I would imagine, even though they aren’t a military dependent anymore. IDmeWallet not working when creating profile and trying to sign on was the most annoying thing though. I ended up deleting IDmeWallet .

Error retrieving profile information

2024-12-16

Tried email and Facebook login and neither worked.

Love ID.me, the app not so much

2024-12-16

It angers me to see so many fake 5-star reviews. The things mentioned in some aren’t even available in IDmeWallet .

IDmeWallet “works” for me, but all I can do is simply login and see my account. I cannot see what offers are available.

There needs to be a section under each ID type that then shows available discounts. There needs to be a search feature for specific types of sites i.e. sportswear or technology. Until then IDmeWallet is virtually useless.

The website at least works so I will continue to use that, though a clean app interface would be awesome. 5-stars for ID.me minus 3-stars for a useless app that does work = 2-star rating.

Excellent Application

2024-12-16

I use this for all my TOTP applications and works great. I use Facebook to sign-in / protect my credentials along with Fingerprint/Passcode protection

Love this

2024-12-16

I have been using this website for years and IDmeWallet itself is extremely easy to use. I enjoy receiving my military discount and cash back now I can do it all from my phone!



Is ID me Wallet Safe? 🤗🙏


No. ID.me Wallet does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 4,882 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for ID me Wallet Is 14.9/100.


Is ID me Wallet Legit? 💯


No. ID.me Wallet does not seem legit based on our analysis. This conclusion was arrived at by running over 4,882 ID.me Wallet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ID me Wallet Is 44.3/100..


Is ID.me Wallet not working? 🚨


ID.me Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Monthly Subscription $20.00


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