Contact Smartsupp

Contact Smartsupp Support


Company Name:

About: Let Smartsupp assist you in generating sales. Our comprehensive toolset,
including AI, LeadGen chatbots, and live chat, helps you connect with your
visitors and turn them into regular, happy clients.


 
  2025-05-05

Smartsupp Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smartsupp.com, s.r.o.



Verified email ✔✔

E-Mail: support@smartsupp.com

Website: 🌍 Visit Smartsupp chat Website

Privacy Policy: https://www.smartsupp.com/help/privacy-policy/

Developer: Smartsupp




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/






3 Most reported problems 😔💔

4.0 out of 5

Cation for people who care about their site’s performance

2025-02-06

by Dori Chee

I have been a long customer of Smartsupp. Though it presents the functionality you would expect, it also comes with a significant reduction in your site’s performance. This hurts your page speed, and other core vitals that are crucial for your visitors’ experience.
When I asked for support in this issue, they told me that it would take time. I followed up half-year later and they copy-pasted the same template responses without any indication that they actually intend to solve the issue.

It is important to note that in the meantime they INCREASED their pricing to allow the continued quality service that they offer their users. When I voiced my disappointment they offered me a small discount towards my NEXT annual billing cycle - which effectively locks me in for another two years without having to solve anything.

If you care about your site’s performance, please avoid the mistake I made by using this service. While it functions as you would expect, their support is horrible, and the overall decrease in site performance is something one should consider.

The mobile app itself is also very slow and buggy, it always has been as well. It is not a smooth experience you would expect from a basic messaging application.

Terrible. Do not update to the new version

2025-02-07

by Panda_biz

Terrible. Do not update to the new version

No star for this app.

2025-02-08

by KagaSupreme

This app is crab.
No free access to ban unnecessary visitors.
Charging high subscription fees.

I hate your work tbh. Zero rating


Have a Problem with Smartsupp? Report Issue




Why should I report an Issue with Smartsupp?

  1. Pulling issues faced by users like you is a good way to draw attention of Smartsupp to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Smartsupp customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Smartsupp.


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