Contact Mattermost Support
Company Name: Mattermost, Inc.
About: Mattermost provides enterprise-grade messaging solutions.
Headquarters: Palo Alto, California, United States.
Mattermost Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Mattermost. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Mattermost. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mattermost, Inc.
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Get Pricing Info for MattermostContact Mattermost! Or Contact Support
Need help using Mattermost? Try their Help Center now!
Mattermost in the News!
Social Support and Contacts
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Privacy & Terms:
https://docs.mattermost.com/guides/deployment.html
https://mattermost.com/terms-of-service/
https://github.com/mattermost/mattermost-mobile
Read 4 Customer Service Reviews 😭😔💔
"Your account has not been granted access to this application group yet." This is the message I am receiving once I tried to log into Mattermost. How can I get around this? or get granted access?
Stop. Logging. Me. Out.
by Jenergy5
This app gets one lousy star from me because of the incessant logouts. They are NOT timeouts — I am in this app constantly for work. They are simply logouts, no rhyme or reason. Where I work there’s a large headquarters office and a smaller satellite office where those of us in IT are. We often have meetings to attend at HQ where I don’t know my way around as well. There is nothing more frustrating than parking at HQ and pulling my phone out to see where my meeting is, only to be told once again that I need to log back in to Mattermost. This is stupid. Stop it. This app will be one star for me until this maddening “feature” is gotten rid of.
Joke?
by Kristyna.rehovicova
I updated to newest version, hopeful that maybe it will actually connect to the server when you open the app. Or maybe that I will finally stop getting notifications when I am on PC. Well I got a white screen instead and thats all I can see.
This app is nothing but joke. You get a notification, you open the app and it doesnt show the message. You have to proceed with some kind of voodoo and pray to see the message you just got.
I would rather use skype than this. (And thats saying a lot)
The worst support in the age of the internet
by Ataronchronon
Buggy, frequently updates make it worse (by worse, I mean - completely unusable). There is no way to stop a paid instance, no way to stop them billing you for your instance, no way to change the billing to another team member, and after six email to support we gave up trying to transfer the instance to another owner. Can’t change credit card once attached to the account. Not ready for real world use.
Have a Problem with Mattermost? Report Issue
Why should I report an Issue with Mattermost?
- Pulling issues faced by users like you is a good way to draw attention of Mattermost to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Mattermost customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Mattermost.
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