Video Player & File Manager app not working? crashes or has problems?

Video Player & File Manager Status

Last Updated on 2017-09-14 by Eduardo Salas

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Common Video Player & File Manager Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Video Player & File Manager app on iOS and Android devices. Solve all Video Player & File Manager app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Video Player & File Manager iPhone Issues and Solutions

Video Player & File Manager iOS app crashes, not working, errors
Video Player & File Manager iOS app network issues
Video Player & File Manager on iOS has black/white screen

Video Player & File Manager Android App Issues and Solutions

Video Player & File Manager has errors/crashing/not working
Video Player & File Manager server network connectivity issues
Video Player & File Manager has black screen

Video Player & File Manager iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Video Player & File Manager app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Video Player & File Manager app crashes or not working on Iphone (iOS):

Close and restart the Video Player & File Manager app on iPhone
Update Video Player & File Manager app to the Latest Version for iOS
Uninstall and reinstall Video Player & File Manager iPhone app
Update your iPhone to the latest iOS version

Fix Video Player & File Manager on iPhone unable to connect to server/internet connection issues::

To resolve Video Player & File Manager network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Video Player & File Manager black/white screen (blank screen) on iPhone:

Follow the Video Player & File Manager iOS app troubleshooting guide Here →

Video Player & File Manager Android App Issues and Solutions

Fix Video Player & File Manager not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Video Player & File Manager app issues:

Force Stop the Video Player & File Manager App
1. On android, goto "Settings" » click Video Player & File Manager app. » click "Force Stop".

Update Video Player & File Manager to the latest version on PlayStore

Clear Video Player & File Manager App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Video Player & File Manager app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Video Player & File Manager.

Fix Video Player & File Manager unable to contact server/ Video Player & File Manager internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Video Player & File Manager » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Video Player & File Manager » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Video Player & File Manager on android.

Solve Video Player & File Manager black/white screens issue on Android:

Follow the Video Player & File Manager android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Eduardo Salas, developers of Video Player & File Manager.

About this app

Download videos from the cloud and watch them on your device with this powerful downloader! Video downloading has never been so easy! Open the cloud storage, select video you want to download and then watch it offline any time you want. As simple as that!