Contact Speakly Support

Personally I think this app has so much potential BUT - I’m experiencing a huge error where it is not calculating words I’ve learned. It brings me to the start page and shows I’ve learned 0 words but then gives congratulations that I hit 40? Why I’m giving a 1 star is because there is NO SUPPORT. I’ve searched everywhere for help. The only access is a chat bot and they will not be available for 6 more days and online midnight my time? I’m very bummed because I do love everything about this app. I just want it to work. Any advice on contacting them?

When I switched to Speakly from Duolingo I instantly loved it way more. I love the look and feel much more than Duolingo, and I really like the music recommendations. Overall it looked great and I was getting really excited to start learning. After a little more than fifteen words in russian there was a question that I literally couldn't pass, the continue button did not work at all, closing the app, restarting my phone, reinstalling the app, nothing worked, thankfully the support said that they're gonna fix it and gave me a month of premium, so at least I can use the website during that time. Hopefully it does get fixed soon, support said about a couple of weeks so I'll edit my review then, but until then, literally COULD NOT learn more than twenty words.

i really like this app. great method, great design, it’s really just an enjoyable experience when it works. unfortunately it’s pretty buggy at the moment. i often need to close and reopen the app as it gets stuck trying to load the next phrase. i did my 15 words today and had to close and reopen the app about 20 times. if they get this issue sorted this app will be a great that’s easy to recommend. ps. i hope you are working on bringing portuguese (and i know it’s a pipe dream, but also catalan) to this app.