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⚠️ Most reported problems ⚠️

Not working
67.7%

Connection
16.9%

Crashes
10.8%

Login
4.6%

problems reported in the last 24 hours

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Common mobil.nrw Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Deutsche Bahn, developers of mobil.nrw.


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E-Mail: [email protected]

Website: 🌍 Visit mobil.nrw Website

Privacy Policy: https://ticketshop.mobil.nrw/authentication/sites?client=MOBILNRW&filter=appClientFilter%3DMOBILNRW%26appOrganizationFilter%3DVRR%26authClientFilter%3DMOBILNRW&lang=de&organization=VRR&pagination=current%3D1%26pageSize%3D10&usage=3

Developer: Verkehrsverbund Rhein-Ruhr AöR




About this app

Every type of ticket for the North Rhine-Westphalia transport associations is available in mobilnrw : single tickets, multi-journey tickets, day tickets, weekly tickets and monthly tickets.  With the Ticket NRW app (formerly mobil. nrw App) you can buy local transport tickets for the whole of North Rhine-Westphalia!  Our system can send you information about disruptions for a specific service or for a number of trains using the same route.  The timetable information gives you information about connections and addresses in North Rhine-Westphalia.  In addition, you will receive information about unscheduled disruptions and information about your rail connections.  If you regularly travel by train, you no doubt like to have the latest information about an upcoming journey.  With our check-in/check-out procedure, you travel spontaneously, flexibly and, above all, easily in all eezy eTariffs in NRW (eezy. nrw, eezy. avv, eezy. vrr, eezy. vrs and eezy. westfalen).  We automatically detect the end of your journey and calculate the lowest price in the eezy eTarif world.  The alarm function sends you push notifications with the details of delays, cancellations and service disruptions.  Choose from the offers of AVV, VRR, VRS, WestfalenTarif and NRW fare and travel with all RE, RB and S-Bahn trains as well as all other interconnections (buses, underground/city or trams) throughout NRW.  Ticket NRW eezy Check-in makes traveling fast and easy.  Here you can get information, when there are disruptions on the track.  You can store the information under 'favourites'.  Here you can get an overview about the Network-System in North Rhine-Westphalia.  To ensure that you can plan your journey properly, you will receive messages until the disruption is resolved.  You can also buy tickets for someone else, such as a friend or child.