Contact Tone It Up: Workout & Fitness

Contact Tone It Up Support

Published by on 2024-01-02

About: Tone up and get results! Join the best fitness app and community for women.
Enjoy access to everything you need to feel fit, happy, and confident.



How to Contact Tone It Up Customer Service/Support

Tone It Up: Workout & Fitness Contact Information

Listed below are our top recommendations on how to get in contact with Tone It Up: Workout & Fitness. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tone It Up: Workout & Fitness. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tone It Up, LLC



100% Contact Match

Developer: Tone It Up

E-Mail: [email protected]

Website: Visit Tone It Up Website

57.14% Contact Match

Developer: Tone & Sculpt app

E-Mail: [email protected]

Website: Visit Tone & Sculpt app Website



More Matches

Get Pricing Info for Jewel Toned
Contact Jewel Toned! Or Contact Support
Need help using Jewel Toned? Try their Help Center now!
Jewel Toned in the News!


Social Support and Contacts

Jewel Toned on Facebook!
Jewel Toned on Twitter!
Jewel Toned on LinkedIn!



Privacy & Terms:

https://www.toneitup.com/tone-it-up-terms-and-conditions/

https://www.toneitup.com/tone-it-up-privacy-policy/




Reported Issues: 3 Comments

4.8 out of 5

By missmary_bbn


missmary_bbn

I just read a handful of below average reviews for Studio TIU. I typically am the girl that does her research before making a commitment to purchase a subscription but I have deep love for K&K and I have been a proud member of TIU for countless years!! I have given K&K free shoutout advertisement on social media, purchased all their dvds (the dvds are amazing), and purchased loads of items online and at my favorite store, Target. I am a huge fan! I was on the fence about the app because of my wifi connection. I finally took the plunge and purchased a full year at a discounted members only amazing price but when I attempted to use it ONE DAY after my free trail it kept freezing during the on demand videos while screen mirroring to my AppleTV. I contacted them that day, on MLK day and got a response the very next day informing me that they do not provide refunds. I should’ve read that prior to making the yearly commitment purchase but I have never known a business to not refund an unhappy customers order. Needless to say I am extremely disappointed and shocked that my money wasn’t refunded. I admire these girls and I have proudly followed them for years. I even bought a new router/modem and have blazing fast WiFi speed and the app still continues to constantly freeze during screen mirroring to my AppleTV. I have done all I can do to make this app work. I would happily give it 5 stars if it did.



By FlGirl4678


Just okay.

I have followed TIU for several years and I must say I prefer the way it was done on the website before the app. The app does not have a weekly schedule or assigned workout for the day anymore. There only seems to be an “example” of a weekly schedule listed. PLEASE BRING THIS BACK! The app really does not have many features that can be used unless you pay for the subscription which is not cheap. I understand that the cost of the app is less than a gym membership but you can’t really compare the two since one is at home based and the other offers a variety of equipment, group classes, saunas, etc. I hate to say it because I love TIU but the app is not my favorite. TIU has taken away almost all of it’s free content and it is pretty disappointing, especially for those who knew TIU when they were a smaller company. Update to my review based on the developer response: The point is, you took away the weekly schedule/ daily workout feature that was available to ALL and now it is only available if you pay the monthly subscription. Not frickin cool. I understand if TIU wants to make certain features that are new available only to those that pay the fee but to take away features that were once available to everybody and only allow those that pay to use them going forward is messed up. It is starting to turn off a lot of your long time consumers.



By TIU Kim


Doesn’t mark workout as done

The updated app no longer marks workouts as done after I complete them, so even though I’ve done most of the workouts in the program I signed up for, it will never mark my program as completed because it’s not marking my workouts as done-frustrating! Also, what if I don’t want to join one of the limited programs to choose from?! None of them work exactly right for my desire, I wish they would just have a “normal” workout routine like the old app. Open the app and click play, that is why I paid for this app two years in a row. Now IIII have to choose a program, and IIII have to choose my workout. I want to be able to just open the app and click play. Furthermore, I can no longer mirror my phone to my tv and have the video take up the whole screen, it is always vertical, and I want to see my workout horizontal so it's big on the tv. Maybe with chrome cast you can make it take up the whole screen but I don’t have that. I am pretty disappointed with the changes, I’m not sure I will renew unless they make it more user friendly. Either more program plans or a regular TIU plan like before, I don’t see why they can’t add in a regular program. Fix the glitch where workouts aren’t marked as done. Let us put the video horizontal so it takes up the whole screen.




Have a Problem with Tone It Up: Workout & Fitness? Report Issue

Leave a comment:




Why should I report an Issue with Tone It Up: Workout & Fitness?

  1. Pulling issues faced by users like you is a good way to draw attention of Tone It Up: Workout & Fitness to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Tone It Up: Workout & Fitness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tone It Up: Workout & Fitness.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Health & Fitness