SCRYPTOS app not working? crashes or has problems?

SCRYPTOS Status

Last Updated on 2018-05-24 by SYGNOMI GmbH

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Common SCRYPTOS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SCRYPTOS app on iOS and Android devices. Solve all SCRYPTOS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SCRYPTOS iPhone Issues and Solutions

SCRYPTOS iOS app crashes, not working, errors
SCRYPTOS iOS app network issues
SCRYPTOS on iOS has black/white screen

SCRYPTOS Android App Issues and Solutions

SCRYPTOS has errors/crashing/not working
SCRYPTOS server network connectivity issues
SCRYPTOS has black screen

SCRYPTOS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SCRYPTOS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SCRYPTOS app crashes or not working on Iphone (iOS):

Close and restart the SCRYPTOS app on iPhone
Update SCRYPTOS app to the Latest Version for iOS
Uninstall and reinstall SCRYPTOS iPhone app
Update your iPhone to the latest iOS version

Fix SCRYPTOS on iPhone unable to connect to server/internet connection issues::

To resolve SCRYPTOS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SCRYPTOS black/white screen (blank screen) on iPhone:

Follow the SCRYPTOS iOS app troubleshooting guide Here →

SCRYPTOS Android App Issues and Solutions

Fix SCRYPTOS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SCRYPTOS app issues:

Force Stop the SCRYPTOS App
1. On android, goto "Settings" » click SCRYPTOS app. » click "Force Stop".

Update SCRYPTOS to the latest version on PlayStore

Clear SCRYPTOS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SCRYPTOS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SCRYPTOS.

Fix SCRYPTOS unable to contact server/ SCRYPTOS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SCRYPTOS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SCRYPTOS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SCRYPTOS on android.

Solve SCRYPTOS black/white screens issue on Android:

Follow the SCRYPTOS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SYGNOMI GmbH, developers of SCRYPTOS.

About this app

Manage your files stored in this app on the go and send download links for file sizes up to 200 GB. • synchronizing, sending, sharing and editing large files and file structures. • maximum security for sensitive, personal data. this app is an internet-based file and collaboration platform for businesses.