Steam Link app not working? crashes or has problems?

Steam Link Status

Last Updated on 2024-11-12 by Valve

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16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

Crashes

36.8%

Not working

21.1%

Something else

15.8%

10.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Steam Link Problems 😠👌🔥

- No touch controls

- Compatibility issues with some games

- Can cause damage to your computer

3 Reported Issues: 😵🆘🛟🚨📢

Кирилл

2024-04-22

Steam установлен на win10. Запускаю steamlink на high sierra. До какогото времени я спокойно играл. Теперь же соединение постоянно висит хотя на основном компьютере (подключаюсь по anydesk) вижу что режим bigpicture запустился. Пробовал запускать oldbigpicture, переустанавливал steam и steamlink, ставил бета версии steam. Информации по данной проблеме в интернете не нашел. Что можно еще попробовать? Ps. Подозреваю что стим обновился и начал поддерживать hevc но где его отключить в steam не нашел

Advid

2022-06-29

Once I connect dekstop with phone app the steam PC app crashes

Anthony

2022-06-07

Has problems. Every 20 seconds a frame sort of 'hangs' and it looks glitchy. Now this morning i want to stream something and the imagine is zoomed in on the TV for some reason so i can only see two thirds of the video.

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Common Steam Link Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Steam Link app on iOS and Android devices. Solve all Steam Link app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Steam Link iPhone Issues and Solutions

Steam Link iOS app crashes, not working, errors
Steam Link iOS app network issues
Steam Link on iOS has black/white screen

Steam Link Android App Issues and Solutions

Steam Link has errors/crashing/not working
Steam Link server network connectivity issues
Steam Link has black screen

Steam Link iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Steam Link app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Steam Link app crashes or not working on Iphone (iOS):

Close and restart the Steam Link app on iPhone
Update Steam Link app to the Latest Version for iOS
Uninstall and reinstall Steam Link iPhone app
Update your iPhone to the latest iOS version

Fix Steam Link on iPhone unable to connect to server/internet connection issues::

To resolve Steam Link network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Steam Link black/white screen (blank screen) on iPhone:

Follow the Steam Link iOS app troubleshooting guide Here →

Steam Link Android App Issues and Solutions

Fix Steam Link not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Steam Link app issues:

Force Stop the Steam Link App
1. On android, goto "Settings" » click Steam Link app. » click "Force Stop".

Update Steam Link to the latest version on PlayStore

Clear Steam Link App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Steam Link app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Steam Link.

Fix Steam Link unable to contact server/ Steam Link internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Steam Link » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Steam Link » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Steam Link on android.

Solve Steam Link black/white screens issue on Android:

Follow the Steam Link android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Valve, developers of Steam Link.

Verified email ✔✔

E-Mail: SteamLinkFeedback@valvesoftware.com

Website: 🌍 Visit Steam Link Website

Privacy Policy: http://store.steampowered.com/privacy_agreement/

Developer: Valve Corporation

50% Contact Match

Developer: Valve Corporation

E-Mail: steamandroidapp@valvesoftware.com

Website: 🌍 Visit Steam Website

60% Contact Match

Developer: AMD (Advanced Micro Devices, Inc.)

E-Mail: amdlink@amd.com

Website: 🌍 Visit AMD Link Website

60% Contact Match

Developer: Valve Corporation

E-Mail: steamchatmobilefeedback@gmail.com

Website: 🌍 Visit Steam Chat Website

About this app

The Steam Link app brings desktop gaming to your iPhone or iPad. Just pair an MFI or Steam controller to your device, connect to a computer running Steam on the same local network, and start playing your existing Steam games.