myTHB Rewards Reviews

I have purchased a baker’s dozen twice on line with issues. The first time I was shorted 3 bagels but was honored with six when I called the store and went back. The second time two bagels that I ordered were switched with ones I didn’t. I guess they are shaking out the kinks.

I love THB and have nothing bad to say about the food. But, I have had regular issues with myTHBRewards . It is never clear how to apply a promo- sometimes it says applied, sometimes it applies without indicating and becomes unclear. Sometimes the pickup time bar is glitchy and won’t let you update the time....etc. etc. I usually end up finding it easier to order online or in person than using myTHBRewards , sadly, which defeats the purpose of myTHBRewards .

myTHBRewards makes it difficult to order at times especially if nonstandard or changes needed from published menu.

There didn’t seem to be care taken for a true iOS experience. Auto fill was missing and as such I wasn’t able to use keychain for my password. Also, no option to auto fill my credit card or pay with ApplePay. Not deal breakers but definitely would take myTHBRewards to a new level.

Awkward to use, pages mostly empty, no directions, you try to make a selection to pick the bagels for your bakers dozen only to be told invalid . In a time we need apps the most, this one is useless! Wish I could give it a 0. I’ve removed this waste of space.

Wish I could just choose the quantity of each bagel that I want when I order a dozen.

That way it would be easier to place an order that has a lot of one type of bagel.

I LOVE THB! But myTHBRewards is just okay. There are many things on their menu that I can’t easily recreate in myTHBRewards , like egg whites with cheese on a bagel. I have to select egg whites and then add “extra cheese” even though I don’t want “extra” but just a normal amount of cheese.

myTHBRewards doesn’t handle making any adjustments. I tap the item I am trying to change and it goes to another item in cart instead. I also want to delete an item and instead deletes the item I don’t want to delete.

I am very appreciative that I have the option of storing my card on file

This is a special place for bagel lovers. Amazing bagels unlike any others. And they have an amazing remote ordering system that makes everything easy!

Tried to order small qty of bagels via myTHBRewards . Kept getting error message. Tried to send message to support and app just hung up.

I wish the THB app had an option to give tips. I never carry cash. Most apps allow tipping. Their employees are great and need to be easily tipped. Towson customer: Dotsie Bregel

Fix the section when ordering an omelette. It forces you to add an add-on and spend more money. Can’t order omelettes on myTHBRewards

I went through all the trouble of downloading and filling out my info and then I go to order and the “Locations” screen won’t load, so I can’t go any further. I’ve tried closing myTHBRewards and restarting and still no luck. I have an iPhone 11 not an unusual or old phone. Very annoying!

You choose items and sometimes it doesn’t take the selection

Would be nice to be able to edit / adjust previous orders other than just deleting item

Allow a set home restaurant that is the default when opening myTHBRewards . Have a button showing your cart.

For over two years i have not been able to change the card that is on file. Im patiently waiting for the update to come and get dissapointed everytime. I just want to be able to order on myTHBRewards but the card that is on there is expired...

Izzy P should be made a manager with the highest pay available!!!!

New app looks great. Waiting for this nice Italian guy to put a credit on my account.

Intuitive easy app. Only complaint- Wish you could name favorite orders so it’s easier to reorder, otherwise great and I use at least twice a month and my order is ready when I arrive. I sail past the crowds and am in and out!

Great App - Better UI would be appreciated

The food was great at THB. However myTHBRewards , every time after I choose the location freezes. I have to force quit myTHBRewards . Perhaps with some patching it will work properly. For right now, it receives one Star for me.

This place is incredible!