myTHB Rewards Reviews

For over two years i have not been able to change the card that is on file. Im patiently waiting for the update to come and get dissapointed everytime. I just want to be able to order on myTHBRewards but the card that is on there is expired...

I went through all the trouble of downloading and filling out my info and then I go to order and the “Locations” screen won’t load, so I can’t go any further. I’ve tried closing myTHBRewards and restarting and still no luck. I have an iPhone 11 not an unusual or old phone. Very annoying!

There didn’t seem to be care taken for a true iOS experience. Auto fill was missing and as such I wasn’t able to use keychain for my password. Also, no option to auto fill my credit card or pay with ApplePay. Not deal breakers but definitely would take myTHBRewards to a new level.

myTHBRewards doesn’t handle making any adjustments. I tap the item I am trying to change and it goes to another item in cart instead. I also want to delete an item and instead deletes the item I don’t want to delete.

I love THB and have nothing bad to say about the food. But, I have had regular issues with myTHBRewards . It is never clear how to apply a promo- sometimes it says applied, sometimes it applies without indicating and becomes unclear. Sometimes the pickup time bar is glitchy and won’t let you update the time....etc. etc. I usually end up finding it easier to order online or in person than using myTHBRewards , sadly, which defeats the purpose of myTHBRewards .

Allow a set home restaurant that is the default when opening myTHBRewards . Have a button showing your cart.

You choose items and sometimes it doesn’t take the selection

Awkward to use, pages mostly empty, no directions, you try to make a selection to pick the bagels for your bakers dozen only to be told invalid . In a time we need apps the most, this one is useless! Wish I could give it a 0. I’ve removed this waste of space.

Wish I could just choose the quantity of each bagel that I want when I order a dozen.

That way it would be easier to place an order that has a lot of one type of bagel.

I LOVE THB! But myTHBRewards is just okay. There are many things on their menu that I can’t easily recreate in myTHBRewards , like egg whites with cheese on a bagel. I have to select egg whites and then add “extra cheese” even though I don’t want “extra” but just a normal amount of cheese.

Would be nice to be able to edit / adjust previous orders other than just deleting item

New app looks great. Waiting for this nice Italian guy to put a credit on my account.

Izzy P should be made a manager with the highest pay available!!!!

I have purchased a baker’s dozen twice on line with issues. The first time I was shorted 3 bagels but was honored with six when I called the store and went back. The second time two bagels that I ordered were switched with ones I didn’t. I guess they are shaking out the kinks.

Fix the section when ordering an omelette. It forces you to add an add-on and spend more money. Can’t order omelettes on myTHBRewards

Tried to order small qty of bagels via myTHBRewards . Kept getting error message. Tried to send message to support and app just hung up.

This is a special place for bagel lovers. Amazing bagels unlike any others. And they have an amazing remote ordering system that makes everything easy!

I am very appreciative that I have the option of storing my card on file

myTHBRewards makes it difficult to order at times especially if nonstandard or changes needed from published menu.

I wish the THB app had an option to give tips. I never carry cash. Most apps allow tipping. Their employees are great and need to be easily tipped. Towson customer: Dotsie Bregel

The food was great at THB. However myTHBRewards , every time after I choose the location freezes. I have to force quit myTHBRewards . Perhaps with some patching it will work properly. For right now, it receives one Star for me.

Great App - Better UI would be appreciated

Intuitive easy app. Only complaint- Wish you could name favorite orders so it’s easier to reorder, otherwise great and I use at least twice a month and my order is ready when I arrive. I sail past the crowds and am in and out!

This place is incredible!