Contact Logile Connect Support
Company Name: Logile, Inc.
About: Logile Connect simplifies life for both employees and managers by providing the
ability to complete task- and schedule-related activities anywhere.
Employees
can:
View schedules
Swap shifts
Bid on posted shifts
Submit requests for time
off
Submit availability changes
Submit punch requests
Complete assigned tasks
In
addition, managers can:
View department schedules
Post bid shifts
Respond to
requests
Monitor task completion.
Logile Connect Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: info@logile.com
Website: 🌍 Visit Logile Connect Website
Privacy Policy: http://www.logile.com/information/privacy-policy/
Developer: Logile Inc.
3 Most reported problems 😔💔
Not getting schedule
by OnlyRealSpike
I am not getting my schedule when I should be! I am getting a “Warning” error message saying”Failed to find schedules: Schedule is not ready for FRONT END DEPARTMENT on the selected version: Current” but that is not true! 1st of all, I get another format of the schedule on Thursdays (which I did, in fact, get yesterday) & here on Friday mornings. I use both versions in different ways so I do use/need both. There is absolutely no reason whatsoever how/why it is “not ready” here when I know for a fact it IS really & HAS been posted when I already have the other version.
Worthless red tape
by Infinite Loop
Absolutely useless app, it was simpler to put requests on a paper calendar. The app is clunky and hard to navigate with possibly intentionally mislabeled and improperly descriptive functions. The request off section is not intuitive seems like it was designed for a specific person and that person is the only one who knows how to use it. Stay away from this overpriced program. Oh and it probably tracks employees against their knowledge as well.
This app is garbage and denies me even having days off requests for Vacation Days.
This is why we miss TimeForge
by Torin Vigallon
1) TimeForge had notifications. You could receive a text letting you know when you worked.
2) TimeForge integrated with your phones calendar.
3) TimeForge was easy to use
4) It doesn’t make sense not to be able to see the entire schedule so you know who you are working with, who should be coming in to cover, etc.
Logile is difficult to navigate. The app is not user friendly. You are servicing an industry (retail)where schedules constantly change. There is an absolute need to be able to quickly track your schedule in a way that makes sense. Trying to log in with two factor ID is frustrating. That’s why having notifications and calendar integration is important. It also makes it easier to share your schedule with your family/ friends/ co-workers.
Have a Problem with Logile Connect? Report Issue
Why should I report an Issue with Logile Connect?
- Pulling issues faced by users like you is a good way to draw attention of Logile Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Logile Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Logile Connect.
