Contact Tootle Support
Company Name: Moortz
About: Appearance setting. Saving drafts.
Tootle Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: tootleapp@mastodon.cloud
Verified email ✔✔
E-Mail: hello@joinmastodon.org
Website: 🌍 Visit Mastodon Website
Privacy Policy: https://joinmastodon.org/android/privacy
Developer: Mastodon
3 Most reported problems 😔💔
Login issues
by Deathliestholo
I would absolutely love to use this app as it looks great and I'm looking for a better client to use mastodon on yet it won't even log me in. I logged in successfully using the client and it just cycles back to the same screen over and over again it doesn't let me actually login. I've closed the app, deleted and reinstalled, yet it still does the same thing. It let me log in online using my authenticator yet it cycles back to the instance search screen. If this ever gets fixed I'd love to try out the app- but at this time it's useless to me.
Decent App
by Relevancies
I enjoy the little islands you can join. Just being a part of specific communities is nice, and Tootle gives really nice control of what I’d like to see on my homepage.
However my biggest complaint is getting numerous notifications for the same thing. For instance if someone mentions me? About an hour later I’ll get 10-15 notifications for that ONE single mention that keep showing up for like 30 minutes. Even if I have seen the notification, or even delete all my notifications they still pop up. Can’t figure out how to stop that. It’s really annoying.
Almost but not quite
by Anonymous09876543
This is one of the better mastodon clients out there but there is one fatal flaw. It keeps auto playing videos. Like in a way that’s unstoppable. So for example if I scroll past three videos in my federated timeline all three will start playing with no way to stop. If I click on one of the playing videos I get an expanded view of the toot but the video keeps playing in the background at the same time.
Great now I have two copies playing and no way to stop the one that started playing when I scrolled past it in the timeline :(
Have a Problem with Tootle for Mastodon? Report Issue
Why should I report an Issue with Tootle for Mastodon?
- Pulling issues faced by users like you is a good way to draw attention of Tootle for Mastodon to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tootle for Mastodon customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tootle for Mastodon.
