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by Malkiyyah13

Was so excited to watch my fav poker shows like High Stakes and Poker After Dark. You can’t actually watch anything without a paid subscription, but I knew that going in and didn’t have an issue paying for quality content. But the apps for iPhone, iPad, and AppleTV are so poorly done they are basically unusable.

None of the apps mark your progress, so you are left guessing which episodes you’ve seen. There’s also no way to let it auto advance to the next episode, you have to go back to the series page and take another guess at what’s next. On AppleTV, entire series won’t even load.

But the last straw was when the apps stopped recognizing my App Store purchase. There’s no “restore my purchase” option at all on AppleTV, and while there’s an option for it on the iPad and iPhone apps, it no longer works. I both canceled my subscription and asked for a refund of my current month, since there’s no way to use it.

by Musicmaestro5053

App is buggy to the point it is unusable. Video feed freezes frequently despite the audio continuing on. The next video automatically playing is all buggily coded, so I just get jumped from episode to episode if I try to watch something I’ve opened or watched before. The audio gets further off sync from video as you watch. This is honestly the worst streaming service I’ve ever had. It’s too bad, every year or so I try to give PokerGO another chance because I want the poker content, but it is continuously just unusable buggy and bad, to the point the best quality content in the world can’t make up for dealing with the interface. I wish it was better on desktop…

by Barsyyyyy

So many issues with the app. Don’t know what I’ve already watched and don’t know where I am in continuing an episode. Not to mention all the bugs where an episode will black out video or cut out audio randomly. Videos randomly skip to minutes ahead of where I was. You would’ve thought they would’ve fixed these issues in time for the high stakes duels and whatnot... on top of that the subscription price is a bit hefty... don’t know why these things haven’t been fixed for years. Get on it guys. No one wants to pay for a broken product. And while it is great content, none of that matters if I can’t watch it properly.