ASHP LIVE! Status

Last Updated on 2024-05-28 by American Society of Health-System Pharmacists

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Common ASHP LIVE! Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ASHP LIVE! app on iOS and Android devices. Solve all ASHP LIVE! app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ASHP LIVE! iPhone Issues and Solutions

ASHP LIVE! iOS app crashes, not working, errors
ASHP LIVE! iOS app network issues
ASHP LIVE! on iOS has black/white screen

ASHP LIVE! Android App Issues and Solutions

ASHP LIVE! has errors/crashing/not working
ASHP LIVE! server network connectivity issues
ASHP LIVE! has black screen

ASHP LIVE! iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ASHP LIVE! app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ASHP LIVE! app crashes or not working on Iphone (iOS):

Close and restart the ASHP LIVE! app on iPhone
Update ASHP LIVE! app to the Latest Version for iOS
Uninstall and reinstall ASHP LIVE! iPhone app
Update your iPhone to the latest iOS version

Fix ASHP LIVE! on iPhone unable to connect to server/internet connection issues::

To resolve ASHP LIVE! network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ASHP LIVE! black/white screen (blank screen) on iPhone:

Follow the ASHP LIVE! iOS app troubleshooting guide Here →

ASHP LIVE! Android App Issues and Solutions

Fix ASHP LIVE! not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ASHP LIVE! app issues:

Force Stop the ASHP LIVE! App
1. On android, goto "Settings" » click ASHP LIVE! app. » click "Force Stop".

Update ASHP LIVE! to the latest version on PlayStore

Clear ASHP LIVE! App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ASHP LIVE! app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ASHP LIVE!.

Fix ASHP LIVE! unable to contact server/ ASHP LIVE! internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ASHP LIVE! » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ASHP LIVE! » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ASHP LIVE! on android.

Solve ASHP LIVE! black/white screens issue on Android:

Follow the ASHP LIVE! android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at American Society of Health-System Pharmacists, developers of ASHP LIVE!.

Verified email ✔✔

E-Mail: peter@cadmiumcd.com

Website: 🌍 Visit ASHP LIVE! Website

Privacy Policy: http://www.cadmiumcd.com/cadmiumcd/privacy.asp

Developer: Cadmium

About this app

The ASHP LIVE! mobile application allows you to browse through presentations, presenter, and exhibitor details, as well as other resources from select ASHP events. You can draw and highlight directly on the slides using your finger, and you can take notes adjacent each slide. All your notes are saved online and can be accessed through your online personal summary. Presentation slides are also available for many of the sessions.