Smart stove Reviews

Smart stove Reviews

Published by on 2025-11-13

🏷️ About: This is an App that developed by NHHATC, which is used for controling pellet stove, such as on/off, set the temperature, checking the temperature and so on, it is much more conveniance for people to have a worm home.


       


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 656 combined software reviews.

Is Smart stove Safe?
Smart stove appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Smart stove Legit?
Smart stove appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
Great stove, NOT smart app.

Smartstove is TERRIBLE. Absolutely not smart at all! Needs a complete redesign in order to work decently. Very disappointed with the settings and user interface. Smartstove could be smart but instead it’s just plain stupid!

Malfunctions causing house to fill with smoke

Smartstove will automatically reset the temperature to a lower temp which causes the pellet stove to completely shut off and stop venting. This resulted in my house being filled with smoke twice. Smartstove is overall just super glitchy and settings revert back to the factory settings once you exit Smartstove .

Setting and app

Every time I go to open Smartstove it says it’s not connected. It’s five feet from the Wi-Fi and the Wi-Fi says it is connected?

Also in settings for Fan there’s three different settings all with a -20 to a +20 what are these for. There is nothing in the manual that shows what these are for.

Doesn’t work needs fixing

Smartstove resets the temperature to an ungodly degree 189+ depending on the day.. it’s frustrating to have to change that all the time. Additionally it says Smartstove need to be updated and there’s no update available.

Software written by 3rd graders?

The stove itself works well.. however the touchscreen controller on the stove is awful. It works 1% of the time at most. Then there’s Smartstove . Smartstove will allow you to turn the stove off and on, which is a great feature. Beyond that it’s absolutely useless. Setting a desired temperature doesn’t matter because the stove will either keep burning and not shut off at said temperature or it will shut off and then not start back up. Also Smartstove is very hard to navigate and crashes at least every other time I use it. And the upload log feature doesn’t work so the children who made Smartstove won’t ever be able to see its many flaws. 10/10 would not recommend

Very disappointing stove

I bought this stove about 4 years ago and have been unable to control the temperature at all. I warrantied the main board the first year hoping it was defective but it changed nothing. The website/company had little guidance after purchase. Won’t buy from them again.

Fix App Power Button

Please remove the power button from the bottom of the screen on the “ current temperature” screen in Smartstove . I keep bumping it by accident and shutting off the stove. It takes forever to turn back on. There are other places in Smartstove to turn the stove on and off.

Needs updated

Would be helpful if it showed what was on the stove display ie start up, initializing, cleaning, and shut down… The power button is right where you have to swipe to close Smartstove which will cause you to turn the stove off. Also would be nice to actually have the P Settings and Eco settings labeled for what they are. The notifications don’t actually alert you on an iPhone, there’s no way to know if the stove shut down unless you open Smartstove .

Works but could use improvement

Need to relocate the power button…having it at the bottom of the screen causes accidental power offs when just trying to minimize or close Smartstove …

Power button location is bad

Every time you close the application it turns off or on due to the location of the power button. Poor design.

It’s only just okay

Sure, it works. But it is definitely not very ‘smart’. The main issue I have is that Smartstove schedule feature does not seem to really know if the stove is on or off. Every event you set in the schedule will simply tell the stove to do the opposite of what state it is in. Example. The stove is off, which is as it should be in your schedule. You come home early and manually turn it ON. You have a scheduled event to turn ON at 3pm. At 3pm… it’s already on, and Smartstove turns the unit OFF. Pretty dumb and such an easy fix.
So… it certainly works, but this ain’t Ronco. You can not set it… and forget it. It requires constant monitoring

Could use a few tweaks

Overall it works good on my pellet stove, but I’d like it more if I could see more data from the stove…also the ability to fine tune fan settings remotely would be nice

Pellet stove app

App works as advertised.
Easy to use
Very basic

Nice stove

I just bought the medium size pellet stove and I love it. Heats the house nicely. The only thing is that when I try to use the touch screen, the system button asks for a four digit passcode. I was never asked to set it up.
But still a nice stove.

Temp adjustment on the app

I wish the temperature adjustment on Smartstove would stay at the specified room setting instead it randomly goes up to something like 154 degrees

Good App

Has worked as it should so far for us. Would recommend to others

Pellet Stove

This thing puts out tons of heat and I can turn it on from Smartstove and get the garage nice and toasty before I head out!

Very simple and clean

Works very well. Much better than most other iOT programs.

Motherboard died

My motherboard died. Johnathan was able to diagnose and they sent me the parts. It was an easy fix thanks to Johnathan,

Junk

App crashes and is a absolute nightmare to connect my stove it doesn’t even deserve one star and there is zero support



Is Smart stove Safe? 🙏

Smart stove appears generally safe, but use with caution. JustUseApp Safety Score for Smart stove is 33.3/100.
This assessment is based on our NLP analysis of 656 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

73.1% of users say app is safe 👍
73.1%

20.5% of users have some concerns ⚠️
20.5%

6.3% of users say app is risky 🚨
6.3%


Is Smart stove Legit? 💯

Smart stove appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Smart stove is 33.3/100 .
This conclusion is based on analysis of 656 user reviews.

🔏 Privacy & Data Safety

Smart stove collected the following data from you:

  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • User Content
    • Diagnostics



How was your experience with Smart stove? Post a Review




Features

This is an App that developed by NHHATC, which is used for controling pellet stove, such as on/off, set the temperature, checking the temperature and so on, it is much more conveniance for people to have a worm home.