Notion app not working? crashes or has problems?

Notion Status

Published by Notion Labs, Incorporated on 2023-12-15

Write, plan & get organized in one place. Customize Notion to work the way you
do.

I have a problem with Notion

Are you having issues? Select the issue you are having below and provide feedback to Notion.

User reports:
App has problems

User reports 27

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

55.6%

Account

18.5%

Something else

18.5%

Crashes

14.8%

Reported Issues: 5 Comments

By Julie Gilbert 8 months ago

The app is not working on my iPhone. I can see a page by pressing the three bars at the bottom of the page. However, it won’t let me access anything from there. Anything click on just remains inaccessible. I am not able to navigate past that one page.

By Debra 8 months ago

I have received a pop up message on my MacBook which states Hello, we've noticed an issue with your iOS app. Please delete this app and re-install it from the App Store. I can't now access notion on my laptop as this message won't go off the screen. What is this about??

By Anthony Kinnaird 1 year ago

My notion app on my Apple iPhone shows a blank screen when I click on any page. When uninstall and reinstall the app works. When I come back out of the app and back in again it works again.

By David dos Santos Gonçalves 1 year ago

I can`t open my notion on my computer. As soon as I open it on the app or on Chrome it closes 2 min after and don`t let me make changes... No problem on my phone.

By Isabel Elkington 2 years ago

Hello, My Notion is not loading when I am using wifi- I get an error message saying safari and chrome cannot establish a secure connection to the server. I have tried clearing my cache, using DNS 8.8.8.8 and 8.8.4.4 to no avail. Would appreciate quick response as I use notion for studying. Thank you and Kind Regards

Common dislikes about Notion app

-iPadOS version is a dumbed-down version of the MacOS version

-Font size is too small on iPad and can't be changed

-Can't have multiple windows

-Can't copy several paragraphs in a page

-Work was removed from workspace without warning

-Can't mass copy cells on phone

Have a Problem with Notion - notes, docs, tasks? Report Issue

Common Notion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Notion app on iOS and Android devices. Solve all Notion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Notion iPhone Issues and Solutions

Notion iOS app crashes, not working, errors
Notion iOS app network issues
Notion on iOS has black/white screen

Notion Android App Issues and Solutions

Notion has errors/crashing/not working
Notion server network connectivity issues
Notion has black screen

Notion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Notion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Notion app crashes or not working on Iphone (iOS):

Close and restart the Notion app on iPhone
Update Notion app to the Latest Version for iOS
Uninstall and reinstall Notion iPhone app
Update your iPhone to the latest iOS version

Fix Notion on iPhone unable to connect to server/internet connection issues::

To resolve Notion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Notion black/white screen (blank screen) on iPhone:

Follow the Notion iOS app troubleshooting guide Here →

Notion Android App Issues and Solutions

Fix Notion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Notion app issues:

Force Stop the Notion App
1. On android, goto "Settings" » click Notion app. » click "Force Stop".

Update Notion to the latest version on PlayStore

Clear Notion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Notion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Notion.

Fix Notion unable to contact server/ Notion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Notion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Notion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Notion on android.

Solve Notion black/white screens issue on Android:

Follow the Notion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Notion Labs, Incorporated, developers of Notion.

100% Contact Match

Developer: Notion Labs, Inc.

E-Mail: [email protected]

Website: Visit Notion Website

100% Contact Match

Developer: Notion

E-Mail: [email protected]

Website: Visit Notion Website

About this app

Create beautiful docs with images, to-do's, and 20+ more content types. Write, plan & get organized in one place. Customize this app to work the way you do. Easily share pages. Add comments and @mention teammates. Turn any this app page into a website in just two taps.