Contact Suunto

Contact Suunto Support


Company Name:

About: Suunto is a sports company that offers products and services for sports enthusiasts of all levels.

Headquarters: Vantaa, Southern Finland, Finland.



Suunto Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Amer Sports Digital Services Oy



Verified email ✔✔

E-Mail: support@suunto.com

Website: 🌍 Visit Suunto Website

Privacy Policy: https://community.sports-tracker.com/privacy-policy

Developer: Suunto


More Matches

Get Pricing Info for Suunto
Contact Suunto! Or Contact Support
Need help using Suunto? Try their Help Center now!
Suunto in the News!


Social Support and Contacts

Suunto on Facebook!
Suunto on Twitter!
Suunto on LinkedIn!







4 Most reported problems 😔💔

4.1 out of 5
John V Rickle
2023-12-04

I have a 9 peak pro, since the latest update I can't swipe left or right through the widgets. There is one that is pined and that is the only one that is available left or right. how do i go back to the way it was before, where I could scroll left, or right? Can't unpin the Wiget. Thanks, John

Ambit3 Fail

2022-05-12

by Adamkareem87

Suunto forced migration to this app from movescount. I have yet to get my ambit3 peak to sync after 4 runs. It connects and begins syncing and fails every single time before completing. I’ve tried everything and still doesn’t work. I wish they had thoroughly tested ambit3 connectivity before pushing us to this app. Very frustrating. In addition I now have to deal with pop up adds for new watches they want me to buy. Beyond frustrating to deal with ads when I can’t even get my watch to sync. I’m getting the feeling the support and focus for keeping older (more reliable/simple/accurate) watches working is fading. It’s all about consuming more rather than support what’s already out there. Pretty disappointing but it’s all about selling product I suppose. I now have to sync with my computer and cable. Now I will consider Garmin since both Suunto and Garmin constantly have glitches syncing wirelessly. Real disappointing. New suunto models just don’t work like ambit3 peak. I’ve tried them all. Suunto if you read this please support your older loyal customers.

Very premature release to market at least for Ambit3

2022-05-19

by Giridar Gajapathy

The Suunto app a substitute for Movescount for a bit 3 is a premature release. Sync is slow and takes forever like 40 mins and I am not seeing the data. A phone call the sync fails and we have to reconnect. Profile setting option is wrong in app. Says correct it in watch, but it is correct in watch and wrong and no way of correcting in app. No way we can upload data to the app since there is no desktop version. Goal setting is very very primitive and we can set only hours. We cannot export files or import POI.
Really after an year of Movescount crash and burn?
There is no mention of this Suunto app in website. It is a picture on slide show. It does not say it is the replacement for Movescount to be sunset in 2020. Very sad if we need half the features we need to go to Movescount, but we need to uninstall it to install this.
I don’t think I have ever given a single star nor written a review like this but think after an year with Suunto and Movescount problems and now the much raved Suunto App. Sorry

Please Bring Back Movescount

2022-05-26

by Noonie Zilos

I have the Ambit 3, which I have been using for well over 3 years now. The Suunto App doesn’t support older watch models in the sense that you can’t change your watch displays in the app. You can only do so with newer watch models. This was a big deal for me considering I’m always transitioning from roads to trails. I liked that I could change my displays to show cadence when road running or change to altitude when trail running. I was able to easily change settings and displays on the Movescount app, but now that I deleted Movescount I can no longer do so. It was a hassle to transition from Movescount to the Suunto app, which I could understand, but seeing that it took away a lot of important functionalities I was really disappointed. I hope an update comes soon for us older watch users or bring Movescount app back and allow us to use either or. I really like Suunto, but this has had me second guessing choosing a new brand.


Have a Problem with Suunto? Report Issue




Why should I report an Issue with Suunto?

  1. Pulling issues faced by users like you is a good way to draw attention of Suunto to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Suunto customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Suunto.


Alternatives