Contact RapidIdentity

Contact RapidIdentity Support

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About: Identity Automation makes it easier than ever to provide an additional layer of
security when signing into work and personal apps with the RapidIdentity Mobile
Application. The RapidIdentity Mobile Client enables organizations to use Push
and Time-based One-Time Passcode (TOTP) authentication methods in place of
passwords or as a second verification step during the login process to
RapidIdentity and RapidIdentity SSO enabled.



How to Contact RapidIdentity Customer Service/Support

RapidIdentity Contact Information

Listed below are our top recommendations on how to get in contact with RapidIdentity. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RapidIdentity. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Identity Automation, LP



100% Contact Match

Developer: Identity Automation

E-Mail: [email protected]

Website: Visit RapidIdentity Website








Reported Issues: 6 Comments

1.5 out of 5

By John

1 year ago

its trash asl

By Ava-Gaye Blackford-Webb

1 year ago

Good Morning, I am unable to access my NC Cloud Rapid Identity account. I am currently the Test Coordinator and Literacy Coach at Global Scholars Academy. I am not able to see the K-8 Students. I have asked the relevant person at the school and the problem was not rectified.

By Courtney Driscoll

2 years ago

Worst Customer support I have ever dealt with. I am in need of resetting my password and have not heard from anyone i have reached out to.

By Peanut_44


⚠️ITS TRASH! DO NOT GET THIS APP! ⚠️

I hate this so much. I use this in school almost everyday and it works just fine but as soon as I go on my phone it doesn’t work worth a crap. I am sooooo mad it’s not working. The part that makes me the most mad is that I use this allllll the time. Like boiiiiiiii. Fix your app. It’s not that complicated! Sorry if the creators or other people take this offensive but idc right now. I wish for the love of me that I could rate this no stars. If I could I promise I would. PROMISE!!! Please just get rid of the app or fix it. I would just recommenced to get rid of it totally because of how BAD it is. If u want to try to fix it the u have a lotttttt of work to do. Get on it. If you fix the app then I will be more than happy to come and download it again. But I doubt y’all will do that because y’all are too lazy and I hat lazy ness so I hate people who mad it then I guess. Thanks you for listing to my rant and I am sorry for rating this much. But gosh fix your APP!!!



By Jimmy James Jordan Johnson Jr


If you have the option to add this security method, dont

The app almost never allowed me to log on to my schools information. After a while I had enough so I tried to remove it. Instead what it did is remove my information only from the app but everything else remained. I can’t log on to my school stuff because it requires j use the app but that information is gone. I can’t do anything now. I was fine putting in my password to log on but I can’t even do that. Seeing all these negative reviews shows that I’m not the only one that absolutely dreads this awful app.



By adrianafregoso97


If I could give no stars I would

You’re better off logging in to your account the old fashion way because once you log in using this app there is no going back. There’s many inconveniences with using this app. Lately it’s started to lag to get me to log into my school account. It doesn’t always work to log in using the phone. It takes a couple of attempts to get it to work. Not convenient when things are due and it doesn’t want to let you log in.




Have a Problem with RapidIdentity? Report Issue

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Why should I report an Issue with RapidIdentity?

  1. Pulling issues faced by users like you is a good way to draw attention of RapidIdentity to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a RapidIdentity customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RapidIdentity.


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