Contact PDF Reader Support

by Annagm85

It fools your eye on the phone but not the one of the recipient so be carful not to look unprofessional. I tried this app with different formats of a PDF file to test how it behaves when other people receives the edited documents. I’m sorry to disappoint all of you who have not checked it before but it simply does not work when the document is open on a computer or other device. I used a PDF form (the type that has boxes to fill with info) on the app it works, once I emailed it to myself and opened it on the computer, the boxes appeared empty or had a line across. I clicked on the boxes and the info will appear but will disappear as soon as clicked other areas. Also, the font used in the text box that you create on the app does not match Acrobat’s font so when I click on the added text box it turns the whole box the color of the font and the text disappears. A total fail if you sent your document away. If you are trying to use Dropbox it glitches and only opens some folders so I have to open Dropbox app separately and save a copy of the file on the visible folder in this app. Lastly make sure to save by renaming the document, the auto save feature does not work when you upload to Dropbox or Drive, basically you’re saving the original again without the changes.

by Yelaheener

I was so excited to find this PDF editor for my iPad because I do a lot of writing and editing PDFs and documents. While at first I was impressed with the features, once I saved my edited document and opened it using Preview on my Mac, it was clear it was not compatible and none of the features I had added or edited in PDF element showed up properly. What a waste of time! I thought it might be better to check in the desktop version of PDF element, so I downloaded the free trial version. Yet, the document and edits still didn’t display properly. When I re-opened the document in PDF element on my iPad and re-saved it, it corrupted the file. Now I can’t open the document in Preview on my Mac, or in PDF element on my iPad, or in any other app. Downloading this app and using it to edit my PDFs was a waste of time and I’m going to delete it as soon as I write this review. Do yourself a favor and look somewhere else for a decent PDF and document editor.

by Zenman!

There was a time a few weeks ago that this app did everything it advertised it would do when I bought it. Now, it crashes every time I try to convert a photo to a PDF and several basic editing tools (highlighter, underlining, and strike through) are no longer working. Perhaps worst of all is that when editing a PDF it randomly puts in text bubbles that will not go away. These same random text bubbles are then superimposed over every single PDF you have stored in the app making them useless. Taken together, these shortcomings result in me having an app that is absolutely no use. And to make it even more frustrating, I can’t access the support section until I “set your email account” , but there’s no place to set an email address 😩. Thanks a lot Wondershare. Not.