Contact OTC Network Support
Published by HI Technology Corp on 2023-12-12 About: The OTC Network® app is a fast and convenient way to check your OTC Network
card balance and discover eligible items and discount when shopping in-store at
participating retailers.
• View card balance
• Easily check item
eligibility and discounts by the scan of the barcode
To learn more, visit www.
How to Contact OTC Network Customer Service/Support
Listed below are our top recommendations on how to get in contact with OTC Network. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact OTC Network. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HI Technology Corp
100% Contact Match
Developer: Interactive Communications International, Inc.
E-Mail: [email protected]
Website: Visit OTC Network Website
60.87% Contact Match
Developer: Convey Health Solutions
E-Mail: [email protected]
Website: Visit Convey Health Solutions Website
More Matches
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Reported Issues: 9 Comments
By John Dunleavy
4 months agovery bad system and process. We used to have a list and order--no problem. Now it's far to complicated.
By Sylvester Mitchell
5 months agoWhy give people a benefit card that doesn't allow you to purchase food you want ,all the micromanage even when you trying to purchase healthy foods makes this card practically useless , and you get no help from OTC customers service which is just as useless as that OTC card .
By Cynthia McCarthy
1 year agoHave an OTC card with CCA, Preferred. Have tried to use my OTC card to purchase diabetic glucometer strips and been denied every time I try to use it. I am an RN and I used to work for CCA and this seems very wrong. I rarely buy other supplies at the drug store so this card is pretty worthless for me. Are glucometer supplies covered? I now know what all my members were complaining about.
By Oscar Lee-Vignon
1 year agoI need a new OTC card
By Kathleen Lieber
1 year agoHi For some reason I can’t get my otc card to work.
By Kenneth Jewell
1 year agoI signed up for Providence Medicare 9/1/22 and have not yet received the OTC card to activate the benefits. Thank you, Kenneth Jewell
By sarahann32
Very disappointed
I rarely leave reviews for apps, but this is seriously a joke. First of all, every time you open the app, you have to enter your card number all over again. Why? How hard would it be for the app to just save this data? It makes no sense. You have to solve a captcha every time you open the app as well. Secondly, barely any products are eligible. I’ve used the “scan barcode” feature in the app, scanning product after product for about 15 minutes in Rite Aid, and every single one said, “Sorry, this product is not currently eligible.” There is such a tiny tiny amount of eligible products that it’s not even worth using. Of course this is not mentioned when the card is being advertised. Very disappointed with both card and terribly developed app.
By MizzNizz
Super buggy
I tried to enter my card number multiple times. No Enter Card button appears after I type it in. Deleted and reloaded app twice. Still doesn't work. Sorting products is a nightmare. You gave to go to each store location and reinput everything. Nothing is cross referenced. Online shopping doesn't come close to carrying all the products. 3 strike outs out of 3 in trying to order the things I wanted for delivery. This otc benefit idea is great, but all the limits, changing product eligibility, and worthless app make it more trouble than it's worth. I'll need blood pressure meds after dealing with this!
By HeatK18
Broken App
This app is horrible. Why should I have to prove I’m not a robot every single time I open the app? This is not a computer. It’s a phone app. How many robots are using phone apps? I entered my card number. Then it said I had to pick a retailer before I could do anything else. But no retailers were listed. Just a blank page. Literally the only thing it would allow me to do was to go back to the page where I entered my card number. So this app allows me to prove I’m not a robot, enter my number, and see a blank page that should show retailers. That’s it. That’s all this app will do. Worst app I’ve ever downloaded.
Have a Problem with OTC Network? Report Issue
Leave a comment:
Why should I report an Issue with OTC Network?
- Pulling issues faced by users like you is a good way to draw attention of OTC Network to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a OTC Network customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using OTC Network.
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