Scandlines app not working? crashes or has problems?

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Last Updated on 2024-10-10 by Scandlines

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Not working

72.7%

18.2%

Connection

9.1%

problems reported in the last 24 hours

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Common Scandlines Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scandlines app on iOS and Android devices. Solve all Scandlines app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scandlines iPhone Issues and Solutions

Scandlines iOS app crashes, not working, errors
Scandlines iOS app network issues
Scandlines on iOS has black/white screen

Scandlines Android App Issues and Solutions

Scandlines has errors/crashing/not working
Scandlines server network connectivity issues
Scandlines has black screen

Scandlines iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scandlines app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scandlines app crashes or not working on Iphone (iOS):

Close and restart the Scandlines app on iPhone
Update Scandlines app to the Latest Version for iOS
Uninstall and reinstall Scandlines iPhone app
Update your iPhone to the latest iOS version

Fix Scandlines on iPhone unable to connect to server/internet connection issues::

To resolve Scandlines network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scandlines black/white screen (blank screen) on iPhone:

Follow the Scandlines iOS app troubleshooting guide Here →

Scandlines Android App Issues and Solutions

Fix Scandlines not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scandlines app issues:

Force Stop the Scandlines App
1. On android, goto "Settings" » click Scandlines app. » click "Force Stop".

Update Scandlines to the latest version on PlayStore

Clear Scandlines App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scandlines app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scandlines.

Fix Scandlines unable to contact server/ Scandlines internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scandlines » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scandlines » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scandlines on android.

Solve Scandlines black/white screens issue on Android:

Follow the Scandlines android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scandlines, developers of Scandlines.

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