FTP app not working? crashes or has problems?

FTP Status

Published by FTP LLC on 2024-02-11

Official app for FTP. View Products & Lookbooks View products and the latest
lookbook under the products tab.

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Common dislikes about FTP app

- The LookBook section could be improved by allowing users to click through at their own speed instead of a slideshow.

- There have been issues with the purchasing process, such as long wait times for verification.

Have a Problem with FTP®? Report Issue

Common FTP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FTP app on iOS and Android devices. Solve all FTP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FTP iPhone Issues and Solutions

FTP iOS app crashes, not working, errors
FTP iOS app network issues
FTP on iOS has black/white screen

FTP Android App Issues and Solutions

FTP has errors/crashing/not working
FTP server network connectivity issues
FTP has black screen

FTP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FTP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FTP app crashes or not working on Iphone (iOS):

Close and restart the FTP app on iPhone
Update FTP app to the Latest Version for iOS
Uninstall and reinstall FTP iPhone app
Update your iPhone to the latest iOS version

Fix FTP on iPhone unable to connect to server/internet connection issues::

To resolve FTP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FTP black/white screen (blank screen) on iPhone:

Follow the FTP iOS app troubleshooting guide Here →

FTP Android App Issues and Solutions

Fix FTP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FTP app issues:

Force Stop the FTP App
1. On android, goto "Settings" » click FTP app. » click "Force Stop".

Update FTP to the latest version on PlayStore

Clear FTP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FTP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FTP.

Fix FTP unable to contact server/ FTP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FTP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FTP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FTP on android.

Solve FTP black/white screens issue on Android:

Follow the FTP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FTP LLC, developers of FTP.

30% Contact Match

Developer: LYSESOFT

E-Mail: [email protected]

Website: Visit FTP Website

About this app

Using custom solutions, maneuvering FTP is buttery smooth and requests are processed faster by creating and handling multiple at a time. Save your shipping information under the shipping tab and your payment information in the payment tab for even faster checkout. View products and the latest lookbook under the products tab. You can control what you want to see under the settings tab. Email any and all suggestions or feedback to the support email listed below, and thank you for supporting this app.