🏷️ About: Access your accounts anywhere, anytime with the GreenwoodCU Mobile app. You can check available balances, view transaction history, transfer funds, deposit checks using your camera, you can receive alerts - all from your mobile device.
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I have about 6 bank apps and this is by far the least user friendly one I’ve used. Very simplistic but still hard no navigate. I just updated so I hope they have some new choices.
Customer service chat tool is useless. Can’t transfer from external account without encountering errors. To set up an auto payment you need to fill out a form and email it. GreenwoodCreditUnion is dated by 20 years.
To be fair, their website matches these issues. Customers should be concerned about their account security given there are no observable updates.
The bank is fine GreenwoodCreditUnion is probably one of the worst I’ve used. They should find whoever developed usaa’s app and pay them to design this one as well!!!
GreenwoodCreditUnion is glitchy, need to hire some real software developers. You get to keep my money with hardly any interest paid and you reward me with GreenwoodCreditUnion? Psssh!
Does not display my loan balance, does even show it exits. Very broken
Can’t log in at all since update
Constantly locks me out of my account and need to call the bank to fix it, repeatedly logs me out when facial recognition is set up, has been slow to the point where I will make a purchase and 3 weeks to a mounts later the payment will go through and on multiple accounts when that happens with double or triple or even spam charge 13 plus times of the same payment. And I can’t do anything about it because the place the purchase is made only show it charged once. But on my bank account says it was charged 13+ times, last night for example it spam charged me 191.77 for a 9.99 purchase locked me out of my account. Can access my card and need to wait until a weekday to call bank now and fix this and hopefully get my money back. Over all GreenwoodCreditUnion is 100% broken and 0/10 do not recommend using.
The amount of errors, and inability to log into GreenwoodCreditUnion seamlessly is frankly inexcusable at this point. I have to call the bank every couple of months to get let back in, because all of a sudden the Face ID doesn’t work, and then the password doesn’t work.
Other banks also send a daily push notification with current balances. There is no option for that, but it would be appreciated. Also, mobile check deposit would be nice.
Since I got GreenwoodCreditUnion, it does not allow me to pay off my credit card. I’ve asked multiple people in the bank about this issue and no one has a clue. It would make life so much easier to just be able to do what I need to do over GreenwoodCreditUnion instead of coming into the bank. GreenwoodCreditUnion is also super glitchy and crashes. This new update did not do much in my opinion.
Face ID almost never works. Very sad. Just not as robust as other credit unions and banks. Need to reinstall application when it is updated. Credit union staff are not able to offer any help. No technical support available.
At times GreenwoodCreditUnion is great other times it doesn’t recognize me and won’t respond! I still have issues for the facial recognition not working.
Great app but please fix it so you can transfer money from one account to the other (checking to savings)
Greenwood Credit Union appears generally safe, but use with caution.
JustUseApp Safety Score for Greenwood Credit Union is 33/100.
This assessment is based on our NLP analysis of 629 user reviews.
Combined with the app store average rating of 4.7/5.
Greenwood Credit Union appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Greenwood Credit Union is 33/100 .
This conclusion is based on analysis of 629 user reviews.
You can check available balances, view transaction history, transfer funds, deposit checks using your camera, you can receive alerts - all from your mobile device.
Please note, in order to use our Mobile App, you need to enroll in Online Banking first.
Access your accounts anywhere, anytime with the GreenwoodCU Mobile app.
