Call Guardian for US Cellular Reviews

Published by Cequint Inc. on 2024-10-07

🏷️ About: Call Guardian for US Cellular is an app that helps users identify and block unwanted callers, including spam, fraud, and robocalls. The app uses a powerful detection algorithm that analyzes over 25 billion calls a month to identify unusual behavior from callers. The app also allows users to create personal spam and blocking lists, automatically block incoming calls by category, and report unwanted numbers. The app is free to use, with premium features available for a monthly fee.

Rating 2.1/5

Safety Score: 17.6/100

Legitimacy Score: 29.3/100

Overall Customer Experience 😎

👿🤬😠 Negative experience

73.7%

😎👌🔥 Positive experience

15.8%

🙄💅🫥 Neutral

10.5%

~ from Justuseapp.com NLP analysis of 199 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- Blocks calls that I don't want blocked

- Blocks calls all the time

- Has blocked 31 scam and unwanted calls in 3 days

- Does what it says

Read 33 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Will Not Allow Me To Block Calls

2022-05-21

by Neddi Frustated App Customer

CallGuardian doesn’t pick up all of the calls, many have to be manually blocked! CallGuardian will also at times indicate a call can not be blocked! Then what do I do? I receive at least 10 to 15 spam or robo calls per day!!! Having to manually block calls on CallGuardian is tiresome. Very poor app! I really need help but can’t get it! Tried calling US Cellular- no help there! They referred me to CallGuardian developer-no help there, only a voicemail to leave a message after spending over 30 minutes on the phone with US Cellular. And I’m a paying customer for CallGuardian and US Cellular!

Useless

2022-06-22

by Mjwsp

CallGuardian had no influence over the amount of spam, telemarketers and robo calls I receive. I paid for the membership and still received multiple calls a day. I started adding the numbers into CallGuardian manually (which I don’t think I should have to do by the way), and it still didn’t make a difference. Don’t waste your time or money with CallGuardian.

This app half the time doesn’t work

2022-07-23

by Nissan2014

I have had this downloaded on my phone for about 1 1/2 years when I get a unknown call I use CallGuardian to identify the caller half the Time it goes through a stupid cycle checking my account or it goes to some stupid thing pops saying unable to process so I used Mr number that helps it’s better than Call Guardian I agree since I had us cellular I get spam callers everyday at least 5 calls I report every call a lot of scammers and fraudulent callers as well. I won’t use CallGuardian no more it doesn’t do what it’s intended to do.

Doesnt seem to do a thing

2022-08-24

by Kim Rada

Nit quite sure why i would pay for this after the 99 days free. So far this has done nothing to block ANY of the calls i get as most are spoofed numbers etc. as well as the fact for “premium” it doesnt give me any other caller info than i had for free or searching in google. Seems like a great sell for a useless product. Will finish the free 90 days to see if maybe it improves over time but doubtful

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Garbage

2022-09-25

by Ajklex89

Utter garbage. I have gotten 40 spam calls today. US Cellular recommended CallGuardian, because there is nothing else they can do. I install and run it. Not a single call blocked. The directions to add numbers to the block does not work with my phone. 40 more phone calls in a span of 3 hours, none stopped by CallGuardian . Don’t waste your time or believe anyone else’s reviews.

It created more spam and Robo calls

2022-10-26

by KS Traveler

I subscribed to this because it was free with premium US Cellular. I now get more unwanted calls than ever before! Sorry I ever got it!. I used to get maybe 1 a day but now I’m getting anywhere from 5-8 a day! This is not worth paying money for it! Or even using it for that matter.

Call Guardian update not working

2022-11-27

by Susiecookie

I updated the Call Guardian app, I guess, because it told me my basic version was out of date. I went to App Store and all it says is open app. When I want to check to see if a number is legitimate or a spam, I can’t check anymore. I went to settings and checked to make sure call blocking is on, turned it off and then turned it back on. This still did not fix the issue. All I get is a page that says report spam or make a contact card. What happened to the ability to check numbers?

Call Guardian not always good

2022-12-28

by Mawboop

My Home Nurse urged me to answer a Protential Spam call one day. IT WAS A CALL TO REORDER MY LIQUIDS FOR MY NEBULIZER, for my BREATHING TREATMENTS!!!! I ALMOST RAN OUT, probably because I had rejected their calls before!! My nurse prompted me to answer because she had missed calls from her 3 mo old babys Dr because he had head surgery!!!
I was not aware of USCelluar adding this to my phone!!
MORAL OF REVIEW???? ANSWER POTENTIAL SPAM CALLS!!! You can hang up without saying a word!

DOES NOT WORK!

2023-01-29

by HawkNation01

This did nothing but increase my robo calls. I.S. Cellular needs to step it up and just give us a good protection without asking us to pay them more money.... and CallGuardian..... doesn’t work AT ALL!!! I got more calls some how. I’ll be making a call to us cell to tell them and ask if they have anything better. DO NOT WASTE YOUR TIME OR MONEY ON THIS! IT DOES NOT WORK!

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Fails on international calls

2023-03-02

by Po'd In WA State

Love CallGuardian except it doesn’t work on international calls because they have longer phone numbers. I don’t want to have to pay for the premium version if it won’t block these calls. Is there a way to get this option?

It won’t let me register

2023-03-31

by Leehilton691

I downloaded and tried to set it up but the page after I verify my phone number doesn’t have a button to move on. It just shows me the different plans. I was willing to pay for it but I guess we’ll have to wait.

Big thanks

2023-05-02

by Hang.maximex

Highly recommended I'd give it ten stars if that many were available. Keep up the good work!

Thank you

2023-06-02

by Podbecker89

Great little app for those annoying phone marketers. I love that they only get one ring and CallGuardian caches the number and shut it down!

Great

2023-07-04

by Evelyn M. Schnecks

I have attempted phone block app after app and nothing had lived up to what they say there app will do. Only CallGuardian has delivered and working great on my phone. Love it!

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Nice

2023-08-04

by Kaya Waters

I've been using CallGuardian for a few days now and the spam calls have reduced significantly to one every few days. I am very pleased with CallGuardian.

Thanks a lot

2023-09-05

by Kevin T. Botkint

I've used other apps and all they did was irritate me because they never blocked any call but this one definitely works really well! I'm loving it

Such a useful app

2023-10-07

by Danythas666

App seems to work great for me. Does what it says...no complaints..easy enough interface. Take the time to set it up as you require, and you will be happy as i am.

Easy to use

2023-11-07

by Balberta08

I've had CallGuardian for 3 days and already it has blocked 31 scam and unwanted calls. I love CallGuardian. Will never have another phone without CallGuardian being on it

Works good

2023-12-09

by Froopecinde78

I've tried other blockers and most blocked calls that I didn't want blocked. Some would block only part time. This one works great just like it should, every time!

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A really good app.

2024-01-09

by MathewFHesse76

CallGuardian works very well for blocking nuisance calls. My phone constantly shows annoying phone calls from telemarketers. Thank you

Better than many

2024-12-18

by Annimande

Great app and getting better, can't go to anywhere without it. This is the best app ever thanks for blocking all my unwanted calls

Worth 5 stars

2024-12-18

by Haded1969

Blocks all the telemarketing calls. I've been using it for several months and I no longer have unknown numbers calling

Great app!

2024-12-18

by Stionowl

Fantastic! It actually works as advertised!! Downloaded 5 other apps and uninstalled as they did not block unknown callers. Was happy to find that this one does the work

It’s a all in one

2024-12-18

by Mucland666

Works as advertised. Block call. Didn't allow caller to leave voice mail. Great app. My experience with Call Guardian has been the best top notch 5 star app

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Overall, I think it’s great.

2024-12-18

by Brian_Hoelschers_1986

CallGuardian is a must. Works perfectly for those annoying telemarketer calls. Thanks so much to the Developer's for creating such a great App.

William Carl Wilson

2023-12-02

Call Guardian SUCKS ! You pay way to much to have a cell phone and US Cellular should already be stopping these calls. There is no reason, with today's technology that this can not be stopped.

Rachel

2023-07-27

My guardian app is stuck at Add a cell phone 6 digit code gets an error message trying to download app

Iammas

2023-02-25

Had the basic llan over 6 months when my provider sent info with my monthly billing. There were no i structio s how to use it. Starting Jan 1st. 2023 thru the end of that month I recieved 113 spam calls and called customer service that told me that they have a premium version that does more. I asked why would I pay $3.99/mo if the basic does nothing. After trying to get the basic plan to work with the asstance of customer service they offer a few month of the premium at no extra cost so I said ok. The scam calls continued only to increase in the number I was recieving every day. I had logged each and every call I receieved since Jan 1 with phone number, time it came in and than goggled the number to see where it was coming from and then went into my phone setting and blocked it, this was something I thought this app would do but without any instruction on how to use it thinking, is there something I'm to be doing on my part so I call customer service to ask and they had no knowledge what to do. I mention I got a verication code that was text to me that won't that but say it was invalid and I did it a dozen times with the same results. Customer Service suggested to hang up and turn my phone off for a few minutes and turn it back on and they will call me back wirhin 5 minutes. Did that and tried entering the texted code and again it won't take it and state it was invalid so we try requesting a new code again and again and each time it didn't work. She recommended that we delete the app and download it again. Again I toggled back and forth we see it a new verication code would be text yo me and after a domenica trys and no new code and being on the phone well over an hour I was exhausted and told customer service I give up. I waited 4 hours and couldn't sleep so shortly after midnight I check my texts and there were the domenica texts with the code I couldn't get earlier so I put the most recent one and it finally took. Thought the problem was solved until 7:30am the scam calls started coming in again and by noon I had received 8 so I called customer service again and ask, now what. Thinking is there something more I am to do to make it work and if course customer service didn't have an answer. So I just went back to doing the old fashion way if blocking my scam calls thru the phones setting. Still confuse how this app was to work I hit the app icon and it open up the page that had the recent blocked calls I got that day with the various options. Now I by accident discovery hiw possibly this app may work. As of today, Feb 24th I have recieved 359 spam/robo/nuisence calls and I thought once I started esteri g some of them the calls would be less and less but only I recieve more and can't find where to enter all the calls that started on Jan 1st until the app took my reported ones but now from a previous date. Those have all been prevoisly manualy blocked thru my phone settings one by one. This app is basicly useless and a piece a garage to me. I will use it during my free usage time that customer service offered me and then it will be deleted. There is no insurance I could find how the consumer is to use it and customer service that promote it has no understanding how it works. With all the time it took for me to get it somewhat doing what I can do manually is just plain stupid. I am not a paid employee that earn money trying to get you app work. Lack of instruction from both phone provider customer and service and nothing posted on the internet that I could find dies say much about your app and your company. The experience I had was a nightmare to say the less.

Iammas

2023-02-11

Installed the basic plan after the information came eith my monthly cellphone bill approx 6 months ago, it rarely ever worked. After the beginning of 2023 the robo calls excellated to 113 in Jan and than starting Feb 2023 they were coming from 11 to 16 per day a day and I contacted my cell phone provider customer service. They recommened I change it to the Premium plan. Being on a fixed income I just can't afford to add one more expense to my budget. Thankful they wirked out a plan to help me out and I thought I now had the Premium plan. Next day the calls were coming in just like before so I called customer service again. We work on it for over an hour and when we got to the verificazione screen we again sent in for a verication code and waited and waited and nothing arrivederci so I was instruction toturn my phone off for a few minutes and turn it back on and she called me back. Had the same issue that it would not take the verifation code sent so she instructed me to un'installazione the app and reenter it. Did that and it still won't accept the code and after a number time of requesti g to get a new code text, no textes were recieved. So I hang up and was very displasia with this app. Five hours later shortly after midnight I checked my textes and finally I finally got eight texted with a new valifcation code. I put in the latest and it finally worked. At least I thought u til the next day the robo calls once again started coming in. Called customer service again and they couldn't explain was it wasn't working. I then dawn on me, was I do manually be doing something, she couldn't answer. I tried a few things I it appears ""I" have to enter the robo calls in manually myself..I think. No one can get me instruction how it works and what or if I have to do something from my end. I now have over 200 robo and they keep growing and I still can't get answer anywhere how this should be working for me. Customer service...no help. Internet can't find any answer and after soending hours and hours I found this on the internet and put my two cents in and review my experience that was a nightmare. You don't have to ask what I think of this app, you can guess I don't like it and lable it lacking in instructon on how to use it, your provider that recommend it haven't been educated on it and the customers hate it.

Carl

2022-06-25

I do not recommend this app!!! It won't recognize my new phone. In other words it won't transfer the app permissions to use on my new phone. After 3 attempt's to get us cellular to help they finally blocked it and payment, but no one could get the program to transfer to my new phone. I had them block my wife's phone as well to avoid future issues, of getting something done!

Carlos

2022-01-28

This app only works bout 1/2 of the time, and usually AFTER i have picked it up, found out is was some scammer, and hung up. I have let it ring for up to 4 rings and this still happens, then just now it let me know after 2 rings. I wonder if more people have reported this number, hence a quicker notification by Call Guardian.

Lance Kammerud

2022-01-15

Call Guardian works well on my Galaxy S21 but is useless on my IPhone 13...It don't tell risk of the incoming call, block high risk calls or list the numbers who called my phone.

Adelene Guzzo

2021-12-09

I do not want to have this on my phone number and never asked for it....is this account being charged for it???? I've only had my phone with us cellular since November 2021???

Is Call Guardian Safe? 🤗🙏

No. Call Guardian for US Cellular does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 199 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for Call Guardian Is 17.6/100.

Is Call Guardian Legit? 💯

No. Call Guardian for US Cellular does not seem legit based on our analysis. This conclusion was arrived at by running over 199 Call Guardian for US Cellular User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Call Guardian Is 29.3/100..

Is Call Guardian for US Cellular not working? 🚨

Call Guardian for US Cellular works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.