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The blender itself overall works pretty good. After having this blender and app for a few years now, I will say I have tolerated it, not enjoyed it. This app though is absolutely horrendous. The development team needs to step up their game and fix this embarrassment of an app. The app is horribly buggy, consistently not allowing me to add ingredients to a custom blend (I have already reported this bug). The app has weird memory issues, showing old ingredients when I select to create a new recipe, something which it has NOT done in the past, but does now. The layout of the app is confusing and convoluted. The app shows all nutritional information when adding ingredients EXCEPT THE SUGAR CONTENT! WHAT??? Why doesn’t this show the sugar content as I am building my shake? HUGE oversight. Overall, this app feels as if it was built overnight. Total embarrassment.

This app needs a big user experience design makeover. As another reviewer mentioned, the app's interface is not even sized correctly to the iPhone X - it actually seems off even for other generations. Totally lazy or rushed job? Very disappointed, especially for a well-known brand that is higher priced. User experience design and research clearly wasn't done well for this release. Also, your User Manual states all parts can be washed in the dishwasher on the top rack and proceeds to note 3 components that cannot be washed in the dishwasher. Understandable with electronic components, but your cups do not fit in my dishwasher on the top rack. Not even close. Only the lids can be washed in there, which means the manual is overselling the convenience of maintenance. My dishwasher is a standard GE dishwasher, so I'm curious how many customers are having this same issue. I have limited counter space and the compact size is helpful, so I was really looking forward to getting this... but I will likely be returning it soon since there's too many frustrations for daily use and the app is really unappealing. A great user experience is critical and should not be overlooked.

I’m sure the app when using a prebuilt recipe, but once you try to make your own recipe, that’s where things quickly fall apart. The convoluted interface is useless. The instruction manual is useless. Not much thought was put into it. Edit: reading through the comments, this app seems to be abandonware. Poor reviews from a year ago seem to not have been addresses. I’ll be returning the blender and deleting the app from my device. Don’t waste your time, return the blender now. It’s a shame apple allows this low quality app to be available on the App Store.