Fender Play app not working? crashes or has problems?

Fender Play Status

Last Updated on 2024-11-12 by Fender Digital

I have a problem with Fender Play

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Something else

50.0%

37.5%

Not working

12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Fender Play Problems 🔥

- Instructors do a terrible job informing viewer of what is coming up next in a chord progression

- Tab doesn't show up

- Tab doesn't scroll

- Video control blocks list of chords

- Difficult to play along

📋 4 Reported Issues:

Gonçalo 2023-07-18

All my lessons, the practice mode does not have any audio (count in, metronome, instruments, etc.). I have turned these off and back on in the track settings but there is still no audio. The lesson videos are working fine. iPhone 14 Pro Max Fender Play 6.1.0.17

K512 2023-04-20

Practice mode has no audio, screen elements are flickering.

Anthony Giusto 2023-03-18

Currently in all my lessons, the practice mode does not have any audio (count in, metronome, instruments, etc.). I have turned these off and back on in the track settings but there is still no audio. All other lesson recordings work fine.

Paul Church 2022-06-21

I can get into my fender play account on both my iPhone and my Macbook Air, but when I try to sign in on my iPad it says that there is no account with my email address. Help. Paul paulchurchhome@redacted 917-569-0007

Showing 1-4 of 4 reported issues:

Have a Problem with Fender Play: Songs & Lessons? Report Issue

Common Fender Play Problems & Solutions. Troubleshooting Guide

Table of Contents:

Fender Play iPhone Issues and Solutions

Fender Play iOS app crashes, not working, errors
Fender Play iOS app network issues
Fender Play on iOS has black/white screen

Fender Play Android App Issues and Solutions

Fender Play has errors/crashing/not working
Fender Play server network connectivity issues
Fender Play has black screen

⚠️ Troubleshoot | Fix Now in One Click

Fender Play iPhone Issues and Solutions

How to fix Fender Play app crashes or not working on Iphone (iOS):

Close and restart the Fender Play app on iPhone
Update Fender Play app to the Latest Version for iOS
Uninstall and reinstall Fender Play iPhone app
Update your iPhone to the latest iOS version

Fix Fender Play on iPhone unable to connect to server/internet connection issues::

To resolve Fender Play network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Fender Play Android App Issues and Solutions

Fix Fender Play not working on Android, crashes, errors or is unresponsive:

Force Stop the Fender Play App
1. On android, goto Settings » Fender Play » click [Force Stop]

Update Fender Play to the latest version on PlayStore

Clear Fender Play App Cache and Data:
1. On android, goto Settings » Apps » Fender Play » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Fender Play.

Fix Fender Play unable to contact server/ Fender Play internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Fender Play » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Fender Play » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fender Play