Contact FloSports Support

by _cdub

Initially the app says you can pay $12/mo to watch your video. What they don’t say is that your credit card will immediately billed for a full year. Naturally, there is no way to get ahold of customer service so I took the loss and made certain to cancel the subscription.
The next year, I was charged again! The app had been rediesigned and mysteriously, I had a subscription again.
I used this app for 1 wrestling tournament. My kid graduated and is in the service, therefore this app is not used.
Customer service is atrocious. I am disputing my bill with the credit card company. FloSport is demanding that I revoke the dispute and they will return my money. I revoked the dispute, but that isn’t good enough for FloSport. Now they want documentation - which credit card companies will not provide. FloSport can call the company, or set up a 3 way call between myself, the credit card company and FloSport. Guess what- they refuse to do so.
Be careful- this company has a few hundred complaints against them with the Better Business Bureau.

by DM6700

This app is unfortunately the only way I can watch my favorite ECHL hockey team when they’re on the road. Video quality is grainy & almost always pixilated. Audio quality is subpar, lacking any bass whatsoever & often out of sync with the video. I can rarely watch a complete game without the signal dropping completely at some point, & of course it’s usually just as someone is about to score a goal or a fight breaks out. You can choose whether you want the home or away team’s commentating, which is cool but sometimes the app will automatically switch them or one will bleed into the other’s audio broadcast. Overall the app is very quirky, low quality & just complete crap. If there were any other options to choose from I’d drop FloSports like a psychotic girlfriend with a crack addition. Oh yeah, here’s the best part: they actually have the audacity to charge $30/ month to bless you with such a crappy app. They should be paying me to tolerate this garbage.

by Andrew Jacques Falcon

(Foreword* I’ve got great internet, and few devices on it.) The service in itself is disappointing. The streaming is terrible, the formatting is bad, and the subscription is sketchy. They advertise a monthly rate, and then automatically charge you for a year. So once you’re in you’re in. I downloaded the app to watch grappling, and I literally cannot stream replays. Generally I can only watch what is live in that moment, and that the service is already previewing. And on the occasion where I manage to load into a replay, the quality is low. In addition, the formatting for any material that’s not live is not well organized. Trying to traverse through the menu in itself can be a pain. This is the same for any device I’ve had the app on. Both my TV and my iPhone. And unfortunately I’m not aware of any other competitors to this app/company, otherwise I’d mention them as an alternative.