Contact BenefitWallet Support
Company Name: Conduent Inc.
About: BenefitWallet® brings you the latest generation of our interactive mobile
application for iPhone devices.
The BenefitWallet mobile app helps you:
•
Easily login using Touch ID or Face ID
• Open an HSA account and register as a
First Time User
• Receive security code via text message
• View account
balances and transaction history
• Make a payment or add a new claim
• Pay a
provider
• Reimburse yourself
• Inv.
BenefitWallet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Conduent Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BenefitWallet+ Website
Privacy Policy: https://mybenefitwallet.com/privacy-policy.html
Developer: Conduent Incorporated
Can I trust BenefitWallet app?
Protect your data and wallet. We investigate the developer's website (Mybenefitwallet.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Terrible Chat, it wants me to enter my credit card information BEFORE it gives me a phone number to contact Benefits Wallet. What's up with that??
Crappy company and customer service.
by Fedupretailworker
TERRIBLE company and customer service- if I could give 0 stars I would. I had an HSA opened via my company and after 6 months still hadn’t received my card nor any information from here - called customer service and they proceeded to tell me that my address on file with them wasn’t what I was providing despite it being where I’ve lived since before I started at my current job and is the address my job has on file for me.
Instead of letting me validate myself another way in order to be able to access the money IVE been paying into so I can get some medical things taken care of, they said they’d have to email me a form and I’d then have to take my own time to go get it notarized and mail it back to them. Literally calling back today to have them close the entire account and cash out what I’ve paid into it. Terrible. Seriously, terrible.
Denying claims without an answer
by Read So Ypur Not Screwed
No chat option and never answers the 800 #. When they deny claims, they don’t give a reason why! Then you don’t have a way to find out why because they don’t answer the number they say to call!!! I have been on hold all day so far and no answer, how convenient for them to ignore the call!! I am sure I will get the excuse that they don’t have enough operators to answer the volume of calls which tells us that it’s a very bad ran business and possibly corrupt!!! Businesses act like your time is worthless and you have days to deal with them, this mindset is so psychotic to think it’s ok!! It isn’t okay!! It’s my money and hire your company to do a job it can’t do!!! I will be sure to share this with my company since it’s not a benefit but a problematic problem and a waste of time that I can’t get back.
App Cannot Do What Matters Most
by Scotty Watti
The app is worthless beyond seeing how much money is left in your FSA or HSA accounts. Through the app you would not now if your card was shut off due to a $10 dentist charge that was not covered. For that charge you could not use the app to take a picture of any documentation you need like every other app that deals with receipts and finances on the market today. The app is a paper weight because it cannot do the simplest things. In 2022 it must be by design, your company gets to keep any unused FSA money. It is their job to make it as hard to spend it as possible. So Benefit wallet as a company is great for their companies and bad for their employees. That is why the app is so bad.
Have a Problem with BenefitWallet+? Report Issue
Why should I report an Issue with BenefitWallet+?
- Pulling issues faced by users like you is a good way to draw attention of BenefitWallet+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BenefitWallet+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BenefitWallet+.
